ServiceNow Senior Analyst -Developer
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Before you apply
LocationMUFG Global Service Private Ltd. - Pune
Typefull-time
SenioritySenior
Experience6–10 yrs
Company size10,000+ people
PostedOct 14, 2026 · 3w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Strong hands-on experience with ServiceNow platform architecture
Expertise in ITSM, ITOM, ITAM, CMDB (CSDM), IRM
Expertise in Flow Designer, Integration Hub
Expertise in Scoped applications & App Engine
Expertise in UI Builder / Workspace architecture
Solid understanding of REST/SOAP APIs
Solid understanding of MID Server architecture
Solid understanding of Security (ACLs, roles, data protection)
6-10 years in IT, with 6+ years on ServiceNow
Prior experience as ServiceNow Technical Lead / Senior Developer
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Skills
ServiceNow
Business Rules
Script Includes
Client Scripts
UI Policies
UI Actions
Catalog Client Scripts
App Engine
Flow Designer
Integration Hub
REST
SOAP
MID Server
Azure AD
LDAP
SSO
ITSM
ITOM
ITAM
CMDB
IRM
Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
About the Role
Position Title: . ServiceNow Implementation and Operations
Corporate Title: Senior Analyst
Reporting to : VP
Location: Pune
Job Profile
Position details
ServiceNow Implementation and Operations
Roles and Responsibilities
We are looking for a ServiceNow Senior Analyst to support the implementation, configuration, and day-to-day operations on the ServiceNow platform.
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Job Requirements:
1.
Development & Configuration
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Design and develop custom ServiceNow solutions using:
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Business Rules, Script Includes, Client Scripts
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UI Policies, UI Actions, Catalog Client Scripts
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Build and maintain scoped applications using App Engine.
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Develop advanced workflows using Flow Designer and Integration Hub.
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Create and enhance Service Portal / Workspaces (UI Builder) components.
2.
Integrations
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Design and implement integrations using:
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REST / SOAP APIs
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MID Server
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Integration Hub spokes
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Integrate ServiceNow with IAM (Azure AD / LDAP / SSO) and third-party systems.
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Handle inbound/outbound integrations, data transforms, and error handling.
3.
CMDB & Data Model
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Implement and maintain CMDB aligned with CSDM standards.
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Develop Discovery, Service Mapping, and data normalization logic.
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Ensure data quality through Identification & Reconciliation Engine (IRE).
4.
Platform Best Practices & Performance
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Follow OOTB-first and upgrade-safe development principles.
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Optimize scripts for performance, scalability, and maintainability.
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Troubleshoot complex issues across server-side and client-side code.
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Support upgrades, hotfix testing, and regression validation.
5.
Leadership & Collaboration
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Mentor and guide junior developers.
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Participate in technical design reviews and code reviews.
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Work closely with Architects, Product Owners, and Business Analysts.
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undefinedTechnical SkillsStrong hands-on experience with ServiceNow platform architectureExpertise in:ITSM, ITOM, ITAM, CMDB (CSDM), IRMFlow Designer, Integration HubScoped applications & App EngineUI Builder / Workspace architectureSolid understanding of:REST/SOAP APIsMID Server architectureSecurity (ACLs, roles, data protection) Experience6-10 years in IT, with 6+ years on ServiceNowPrior experience as ServiceNow Technical Lead / Senior DeveloperundefinedPreferred (Nice-to-Have)ServiceNow Certified System Administrator (CSA) – RequiredServiceNow Certified Application Developer (CAD) – Strongly preferred
Legal
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.