Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you’ll do
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Identify, approach, and onboard new merchants across various industries onto our payment services (POS terminals, QR payments, e-wallets), with a focus on strategic and higher-volume accounts.
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Build and maintain strong relationships with existing merchants across Bohol and Eastern Visayas to drive usage, retention, and satisfaction.
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Lead negotiations on merchant discount rates (MDRs), commercial terms, and service agreements, including more complex or high-value deals.
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Collaborate with internal teams (product, tech, operations) to support smooth onboarding and integration, and flag process gaps affecting the region.
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Serve as the senior point of contact for merchant queries, support, and escalations, stepping in on issues that require additional seniority or judgment.
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Own account and portfolio performance for the region — monitor transaction volumes, track KPIs, and identify and act on growth opportunities.
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Mentor and provide guidance to junior account managers or new hires in the region, as needed.
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Stay updated on industry trends, competitor offerings, and customer needs in the payments and fintech space, and share market insights with the broader team.
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Represent the company at merchant and industry events across Bohol and Eastern Visayas.
What we expect from you
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Bachelor’s degree in Business or a related field.
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4–7 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce, with a track record of increasing scope or seniority.
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Proven experience closing high-value deals and managing a large, high-volume portfolio independently.
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Excellent communication, presentation, and negotiation skills, including experience negotiating with senior merchant stakeholders.
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Customer-focused mindset with a strong drive to exceed targets and KPIs.
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Highly self-directed with strong organizational and time management skills; comfortable operating with significant autonomy across a wide regional territory.
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Ability to coordinate with international partners and stakeholders.
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Proven track record of consistently meeting or exceeding quotas and receiving positive customer feedback.
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Based in Bohol or Eastern Visayas, or willing to relocate; strong familiarity with the local merchant landscape and business community is a plus.
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Willingness to travel extensively within Bohol and Eastern Visayas, including to less accessible areas, for merchant visits.
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Prior experience mentoring or informally leading junior team members is a plus.
Join the Coins Team Now!
Benefits
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.