Field Property Adjuster - Austin, TX
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Before you apply
LocationTX - Austin; TX - San Marcos
Work moderemote · United States
Typefull-time
SeniorityMid
Company size10,000+ people
PostedOct 29, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience using Xactimate
Hold an active adjuster license
Eligible to obtain a reciprocal license where required
5+ years of experience with Xactimate
Skills
Xactimate
About the company
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
Job Description
As a Field Property Adjuster, you will investigate and evaluate homeowners property claims from start to finish. You will confirm the facts of loss, determine coverage, assess damages, and negotiate settlements within your assigned authority. In this role, you will manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses. You will work closely with customers, contractors, and other partners to ensure claims are handled accurately and efficiently.
A key part of this position is delivering excellent customer service through clear, timely communication, keeping customers informed and supported throughout the claims process.
We’re looking for an experienced Field Property Adjuster who lives within 20 miles of Austin, Texas, to serve customers throughout the greater Austin area. In this role, you’ll manage property claims from start to finish, including conducting inspections, preparing estimates, reviewing supplements, handling contents claims, and assisting customers with additional living expense coverage when needed.
The ideal candidate is organized, customer-focused, and comfortable managing multiple claims in a fast-paced environment. Experience working both in the field and from a desk is preferred. Candidates should have experience using Xactimate and hold an active adjuster license, or be eligible to obtain a reciprocal license where required.
Key Responsibilities
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Possesses a deep understanding of the content of all policy types written by the company
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Possesses strong estimating fundamentals in order to create or audit estimates of damages on first party homeowner losses with complexity
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Builds mastered relationships with both internal and external customers across multiple lines
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Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices and makes decisions on best option
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Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines