Epic Support Analyst II
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Before you apply
Salary$39 – $67/hr
LocationSacramento; Modesto; Emeryville; Los Altos
Work modehybrid
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
PostedOct 30, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Associate's degree in Computer Science, Information Technology, or related field, or equivalent experience
Epic certification in assigned area of responsibility within 6 months of hire (Epic Ambulatory Certification or Accreditation)
1 year recent relevant experience
Skills
Epic
Benefits
Health insurance
Retirement plan
Paid time off
About the company
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
•
Associate’s degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE
•
Epic certification in assigned area of responsibility within 6 months of hire
***Epic Ambulatory Certification or Accreditation***
TYPICAL EXPERIENCE:
•
1 year recent relevant experience
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Legal
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $38.55 to $57.83 / hour. Sacramento Valley Area Pay Range is $38.55 to $57.83 / hour. San Francisco Bay Area Pay Range is $44.34 to $66.51 / hour.
The posted pay range is based on the position’s primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.