Expert Observability Engineer
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Before you apply
LocationRemote - Brazil
Work moderemote
Typefull-time
SeniorityLead
Experience12+ yrs
DepartmentE2001 Monitoring Operations And Governance
EquityIncluded
Company size1,001–5,000 people
PostedSep 16, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
12+ years of total IT experience
5 to 7 years as a Lead Architect, SRE, or Principal Observability Engineer in a massive enterprise environment
Proven track record of migrating organizations from legacy monitoring to proactive, automated observability platforms
Hands-on expertise in building scalable, secure telemetry pipelines and time-series databases
Extensive experience leading FOAK rollouts and complex vendor/operations transition (KT) programs
CKA (Certified Kubernetes Administrator)
Cloud Architect (AWS/Azure) certification
Specific APM/Observability vendor certifications
Skills
IBM Instana
Grafana
OpenTelemetry
Telegraf
InfluxDB
Prometheus
SolarWinds
Netcool
Elastic
Splunk
Kubernetes
Docker
OpenShift
AWS
Azure
GCP
Linux
Windows Server
VMware
Citrix VDI
Ansible
Terraform
Python
Bash
GitHub Actions
GitLab
Jenkins
ServiceNow
ITIL 4
Benefits
Health insurance
Dental insurance
Life insurance
Private pension
Meal voucher
Internet allowance
Employee assistance program
Wellness program
Remote work
Equity appreciation program
Remote Brazil
About the company
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Honesty Reliability Curiosity Collaboration Passion
Job Responsibilities:
1. Enterprise Architecture & Strategy
•
Architect and govern a unified observability framework covering metrics, logs, traces, and events using IBM Instana, Grafana, OpenTelemetry, Telegraf, and InfluxDB.
•
Lead First-of-a-Kind (FOAK) implementations—evaluating new observability tech and converting them into secure, repeatable, production-ready patterns.
•
Define enterprise standards for telemetry pipelines, data retention, high-cardinality controls, and observability cost management.
2. SRE & Service Reliability
•
Define and govern Service Level Indicators (SLIs), Objectives (SLOs), and error budgets.
•
Serve as the senior technical escalation point, leading major P1/P2 incident war rooms and conducting evidence-based Root Cause Analysis (RCA).
•
Drastically reduce MTTD/MTTR and alert noise through event correlation, dynamic thresholds, and dependency mapping.
3. Platform Engineering & Automation
•
Drive Observability-as-Code and infrastructure automation using Ansible, Terraform, Python, and GitOps.
•
Automate the deployment, configuration, and self-healing workflows for monitoring agents and telemetry collectors.
•
Integrate observability platforms seamlessly with ITSM (ServiceNow), Netcool, and CI/CD pipelines.
4. Cloud-Native & Kubernetes Observability
•
Design deep observability for Docker, Kubernetes, microservices, and multi-cloud environments (Azure/AWS/GCP).
•
Correlate application APM telemetry with Kubernetes control planes, pods, nodes, and infrastructure dependencies.
•
Ensure secure-by-design telemetry pipelines (RBAC, TLS, secrets management, and image scanning).
5. Technical Leadership & Transition Management
•
Lead complex Knowledge Transfer (KT) programs, vendor transitions, and operational readiness handovers for global 24x7 teams.
•
Mentor cross-functional engineering teams and influence enterprise technology roadmaps.
Required Qualifications:
•
Observability & APM: IBM Instana, Grafana (Enterprise & Alloy), Prometheus, OpenTelemetry, Telegraf, InfluxDB.
•
Legacy/Traditional Monitoring: SolarWinds, Netcool, Elastic/Splunk.
•
Cloud & Containerization: Kubernetes, Docker, OpenShift, AWS/Azure/GCP.
•
Infrastructure: Linux (RHEL), Windows Server, VMware, Citrix VDI, load balancers, and edge proxies.
•
Automation & DevOps: Ansible, Terraform, Python, Bash, Webhooks, CI/CD (GitHub Actions/GitLab/Jenkins).
•
ITSM/Operations: ServiceNow, ITIL 4, advanced Major Incident Management.
Qualifications & Experience
•
12+ years of total IT experience, with a minimum of 5 to 7 years functioning as a Lead Architect, SRE, or Principal Observability Engineer in a massive enterprise environment.
•
Proven track record of migrating organizations from legacy monitoring to proactive, automated observability platforms.
•
Hands-on expertise in building scalable, secure telemetry pipelines and time-series databases.
•
Extensive experience leading FOAK rollouts and complex vendor/operations transition (KT) programs.
•
Preferred Certifications: CKA (Certified Kubernetes Administrator), Cloud Architect (AWS/Azure), or specific APM/Observability vendor certifications.
Benefits
Why Ensono?
Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do
great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home.
Some of our benefits include:
· CLT hiring - 40 hours weekly workload
· Work remotely
· Health Insurance - SulAmérica Prestige (available for legal dependents)
· Dental Insurance - SulAmérica (available for legal dependents)
· Life Insurance - Prudential (24x salary)
· Private Pension - Metlife (up to 6% of company match)
· Meal Voucher and Internet allowance - Flash (R$1.000,00 per month)
· Employee Assistance Program
· Wellness program
In addition to benefit package and base salary, other compensation program, depending on eligibility, include and individual performance and an equity grant under our Associate Equity Appreciation Program.
Legal
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.