Strong communication and physician relationship skills
Change management and program development
Bachelor’s degree required in Healthcare, Business or a related field; experience in lieu of degree will be considered
Three years of experience in a managerial or supervisory capacity
Five years of organizational and team building experience in a business setting
Experience in operations, strategic planning and data analysis
Nice to have3
Experience with cardiac device interrogation and remote monitoring platforms preferred
Master’s degree preferred
Healthcare experience preferred
Skills
EPIC
Murj
Medtronic CareLink
Abbott Merlin
Boston Scientific Latitude
Biotronik
Benefits
Health insurance
Dental insurance
Retirement benefits
Paid time off
About Pulse Heart Institute
MultiCare’s Pulse Heart Institute is a physician led institute with multi-specialty partnership with Cardiothoracic surgery, vascular and cardiovascular service lines. Our team and state-of-the-art programs create a world-class health care organization and the destination center for cardiac, thoracic, and vascular care with complex structural heart disease and interventions, advanced heart failure service as well as advanced imaging with cutting edge technologies.
MUST HAVE:
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Experience with cardiac device interrogation and remote monitoring platforms preferred
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3+ years of electrophysiology, device clinic, or pacemaker/ICD management experience
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Oversee device clinic operations for pacemakers, ICDs, CRT-P, CRT-D, loop recorders, and remote monitoring programs.
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Ensure timely review and management of device alerts and transmissions.
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Maintain clinical standards for device interrogation, programming workflows, battery surveillance, and lead integrity assessment.
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Collaborate with electrophysiologists, cardiologists, APPs, and device representatives.
The Regional Clinic Manager-Arrhythmia will work with the COE Directors as well as operational and clinical partners to help develop and implement the systems’ heart failure strategy and arrhythmia focused strategy (such as CAFÉ and Inherited Arrhythmias) for the region. The goal of the clinic manager is to deliver top-decile quality performance for heart failure and arrhythmia clinic outcomes including focus on heart failure and arrhythmia readmissions, core measures and adherence to best practice guidelines, as well as top-decile quality performance for heart failure, atrial fibrillation, inherited arrhythmias, implantable cardiac devices (such as ICD’s; Pacemakers; Loop Recorders) and cardiac ablation outcomes and adherence to best practice guidelines. This position facilitates and builds key relationships with physician and operational leaders, designs structure and processes for exceptional outcomes within the clinics in a manner that improves health and the patient experience in the most cost-effective manner. S/he will have a proven track record of leadership and team success working collaboratively with physicians, and acute, ambulatory, and community services across the continuum of care. Hospital-based leaders may have a dual matrixed reporting structure.
Requirements
•
Bachelor’s degree required in Healthcare, Business or a related field; experience in lieu of degree will be considered
•
Master’s degree preferred
•
Three years of experience in a managerial or supervisory capacity
•
Five years of organizational and team building experience in a business setting
•
Experience in operations, strategic planning and data analysis
•
Healthcare experience preferred
Why Pulse Heart Institute?
Physician-led care
Led by physicians and advanced practice providers who understand patient needs firsthand, ensuring decisions are grounded in clinical expertise and collaboration.
Proven excellence
Pulse units across MultiCare earned the 2025 Chest Pain – MI Registry™ Platinum Performance Achievement Award — the only facilities in Washington to receive this distinction.
Comprehensive cardiovascular care
A fully integrated model across cardiology, cardiothoracic surgery and vascular services, supporting the full continuum of care.
People-first culture
We invest in our teams through professional development, supportive leadership and an environment where caregivers can learn, grow and succeed.
Well-being and support
Resources and programs designed to help you maintain balance and feel supported in your work and life.
Pacific Northwest lifestyle
Work and live where natural beauty, adventure and strong community connections are part of everyday life.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $108,680.00 - $156,353.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.