Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you’ll do
Responsibilities
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Identify, approach, and onboard new merchants across various industries onto our payment services (POS terminals, QR payments, e-wallets).
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Build and maintain strong relationships with existing merchants in Cebu and the surrounding area to drive usage, retention, and satisfaction.
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Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
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Collaborate with internal teams (product, tech, operations) to support smooth onboarding and integration.
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Serve as the main point of contact for merchant queries, support, and escalations.
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Monitor account and portfolio performance, track transaction volumes, and identify growth opportunities within your territory.
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Stay updated on industry trends, competitor offerings, and customer needs in the payments and fintech space.
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Represent the company at local merchant and industry events across Cebu and the Visayas as needed
What we expect from you
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Bachelor’s degree in Business or a related field.
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2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e-commerce.
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Proven experience closing deals and managing a high-volume portfolio.
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Excellent communication, presentation, and negotiation skills.
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Customer-focused mindset with a strong drive to exceed targets and KPIs.
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Self-starter with strong organizational and time management skills, comfortable working with some autonomy in a regional territory.
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Ability to coordinate with international partners and stakeholders.
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Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
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Based in Cebu or willing to relocate; familiarity with the local merchant landscape is a plus.
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Willingness to travel within Cebu and the Visayas for merchant visits.
Join the Coins Team Now!
Benefits
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.