Referral Development & Sales Execution
• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
• Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
• Build and maintain strong relationships with referral partners through consistent communication and service excellence
• Develop and execute strategies to grow market share and drive referral volume
• Track, manage, and document sales activity across referral sources using CRM tools
• Achieve established referral and admission goals
Relationship Building & Collaboration
• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
• Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
• Represent VitalCaring professionally across all healthcare settings
• Participate in community outreach and events to promote services and strengthen partnerships
Care Coordination Support
• Facilitate smooth transitions for patients into home health or hospice services
• Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery
• Ensure accurate and timely documentation in CRM and EMR systems