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aCommerce
Associate Manager - Academy Program
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Location
Thailand-Regional, Bangkok, Thailand
Type
full-time
Department
People & Places
Company size
501–1,000 people
First seen
1w ago
Last seen
1d ago
Key Responsibilities:
Program Management & Delivery
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Design, plan, and manage end-to-end learning programs across the organization.
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Align academy initiatives with business goals and workforce development needs.
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Coordinate program logistics, including scheduling, enrollment, communications, and delivery support.
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Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions.
Curriculum & Content Development
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Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc).
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Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes.
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Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments.
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Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid).
Stakeholder & Team Collaboration
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Partner with internal teams to identify training needs and learning priorities.
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Work with Department Heads to audit and ensure quality of learning.
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Support and coach facilitators and trainers to deliver high-impact learning experiences.
AI & Digital Capability Programs
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Support the design and rollout of company-wide AI awareness and capability-building programs.
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Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences.
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Manage AI learning initiatives across the group.
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Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms.
Quality, Measurement & Improvement
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Track program engagement, completion, and performance metrics to evaluate effectiveness.
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Analyze learner feedback and performance data to refine curriculum and delivery.
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Maintain program documentation, standards, and best practices for scale and sustainability.
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Stay current on instructional design trends, adult learning principles, and digital learning innovations
Qualifications:
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Bachelor’s degree in Education, Learning & Development or a related field.
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4+ years of experience in learning program management, curriculum development, or corporate training.
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Demonstrated ability to design, develop, and implement scalable learning programs and content.
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Strong knowledge of instructional design models and adult learning principles.
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Proficient in learning platforms, LMS, content authoring and Google suite tools.
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Excellent communication, stakeholder management, and facilitation skills.
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Highly organized with a balance of creativity and execution.
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Proficiency in both Thai & English
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Knowledge in automated script in excel is a plus
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