IT Associate Business Solutions Analyst, Level 2 (Hybrid)
Salary$91k – $102k
LocationBerlin, CT; Westwood, MA
Work modehybrid
Typefull-time
SeniorityMid
Experience3–5 yrs
DepartmentInformation Technology
Company size10,000+ people
First seenOct 6, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have17
Three to five years demonstrated application of Business Analysis skills
Bachelor's degree or equivalent experience
Requires business and general system knowledge and incorporates knowledge from other related disciplines to solve complex business/IT problems
Proven ability to quickly learn new applications, processes, and procedures
Exposure to multiple technologies and application development methodologies
Knowledge of one or more business domains
Participates in business process analysis and the creation of current/future state process modeling with oversight
Understanding and knowledge of IT standards and controls
Ability to work on teams and collaborate effectively with business and technical roles
Excellent analytical thinking, problem solving and business process optimization skills
Excellent written and verbal communication skills
Excellent independent planning, organizational and time management skills
Competency in Microsoft applications including O365, Teams, One Drive, Word, Excel, and Outlook
Knowledge of financial and cost models, and budgeting
Developing ability to balance the long-term (big picture) and short-term implications of potential solution decisions
Ability to manage competing priorities and a track record of following through on commitments
Ability to participate in small high performing teams to deliver successful outcomes
Nice to have2
Knowledge of Agile methodology and associated tools such as Jira and/or other Agile applications is highly desired
Prior experience in the utility industry is a plus
Eligibility3
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Must be available to work emergency restoration assignment as required
Must be available to travel between MA/CT/NH as necessary
Skills
Microsoft O365
Teams
One Drive
Word
Excel
Outlook
Jira
Agile
Legal
Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.
About the role
Serves as a liaison between a business area(s) and IT and has a detailed understanding of that business area’s goals and objectives. This position works closely with the business partners to understand their business needs and collaborates with appropriate IT partners to resolve issues and suggest business solutions. This position is responsible for collecting, clarifying, and translating business requirements into functional and technical requirements and then collaborating on conceptual solution design options with IT technical staff, including Domain, Solution, and Enterprise IT Architects, and/or business clients to complete these activities.
Responsible for anticipating and defining business requirements for new and/or enhanced products, services, or optimized business processes. This position consults in IT strategy and planning, workflow and process design, and product solution development. The IT BSA is a leader and plays a key role throughout the full application lifecycle for small and large development projects.
Essential Functions:
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Leads and facilitates meetings and communications between IT and an assigned business area, and informs team members on ongoing discussions with the business;
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Leads or oversees workflow analysis in support of requirements identification;
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Evaluates business processes, anticipates requirements, uncovers areas for improvement, and facilitates solution development and implementation;
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Captures, analyzes and documents business and user requirements and user stories in support of a variety of project methodologies;
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Participates in the development of IT roadmaps for an assigned business area;
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Develops an understanding of current business and IT processes and change within their assigned business area of responsibility.
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Ensures solutions meet business needs and requirements;
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Monitors industry activities and pursues independent learning opportunities for their assigned business area of responsibility
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Conducts reviews of business processes and works with others to begin developing functional optimization strategies where applicable;
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May participate in the development of user documentation and manuals, training materials and/or job aids, when necessary;
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May assist in facilitating the Application Development and Support activities for small and large development requests; coordinating activities between internal and external development groups and the business.
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Assists in the creation for Capital Project Business cases and estimates and participates in the presentation of said cases to the PMO and Finance.
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Works with the business to assess proposed enhancement request for value and completeness; May actively lead and contribute value to Business Priority Council (BPC) meetings for their assigned business area;
•
Experience participating in procurement events (RFP/RFI) and supporting the development of statements of work.
Requires business and general system knowledge and incorporates knowledge from other related disciplines to solve complex business/IT problems;
•
Proven ability to quickly learn new applications, processes, and procedures.
•
Exposure to multiple technologies and application development methodologies.
•
Knowledge of one or more business domains, and a developing understanding of how the domains relate and can be assembled into solutions that meet business and IT needs;
•
Participates in business process analysis and the creation of current/future state process modeling with oversight
•
Understanding and knowledge of IT standards and controls;
•
Ability to work on teams and collaborate effectively with business and technical roles.
•
Excellent analytical thinking, problem solving and business process optimization skills;
•
Excellent written and verbal communication skills;
•
Excellent independent planning, organizational and time management skills;
•
Competency in Microsoft applications including O365, Teams, One Drive, Word, Excel, and Outlook;
•
Knowledge of Agile methodology and associated tools such as Jira and/or other Agile applications is highly desired;
•
Knowledge of financial and cost models, and budgeting;
•
Developing ability to balance the long-term (big picture) and short-term implications of potential solution decisions;
•
Ability to manage competing priorities and a track record of following through on commitments;
•
Ability to participate in small high performing teams to deliver successful outcomes.
Education:
•
Bachelor’s degree or equivalent experience.
Experience:
•
Three to five years demonstrated application of Business Analysis skills;
•
Prior experience in the utility industry is a plus.
Licenses & Certifications:
•
IIBA Entry Certificate in Business Analysis (ECBA)
•
IIBA Certification of Competency in Business Analysis (CCBA)
•
IIBA Certified Business Analyst Professional (CBAP)
•
IIBA Agile Analysis Certification (AAC)
•
IQBBA Certified Foundation Level Business Analyst (CFLBA)
•
IREB Certified Professional for Requirements Engineering (CPRE)
•
PMI Professional in Business Analysis (PBA)
•
SAFe POPM
Working Conditions:
•
Must be available to work emergency restoration assignment as required.
•
Must be available to travel between MA/CT/NH as necessary.
•
Work is performed primarily in an office environment which requires standing, sitting, walking, climbing stairs, writing and typing.
•
Work involves using a computer and telephone as well as personal communication.
Mental Aspects:
•
Work includes researching, analyzing, writing and public speaking.
•
This role works in an environment that often requires the performance of multiple simultaneous activities, where multiple competing deadlines need to be met and work is performed under pressure while involving significant business commitments and results.
•
Occasional overtime may be needed.
#corpajd
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Compensation and Benefits:
Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:
$91,450.00-$101,610.00
Worker Type:
Regular
Number of Openings:
1
Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.