Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
Salary€26k+
LocationBerlin, Berlin, Germany
Work modehybrid
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen3d ago
About the role
Next Job Abroad is pleased to offer a remarkable opportunity for a Nordic Speaking Customer Service Representative in the exciting iGaming industry, located in beautiful Malta. This position is ideal for those who enjoy working in a vibrant environment and are committed to providing excellent support to customers. As part of our team, you will assist Nordic-speaking players with their questions, ensuring they have a seamless and enjoyable gaming experience.
With a relocation package included, you will have the chance to relocate to Malta and enjoy its stunning scenery and rich culture while enjoying a rewarding career.
Responsibilities
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Deliver exceptional customer service to Nordic-speaking clients through live chat, email, and phone communication.
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Handle customer inquiries related to gaming accounts, promotions, and technical issues.
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Effectively resolve customer issues and maintain high levels of satisfaction.
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Document customer interactions and maintain accurate records.
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Work collaboratively with other departments to improve service delivery.
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Stay informed about the latest gaming products and industry developments.
Requirements
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Fluency in a Nordic language (Danish, Finnish, Norwegian, or Swedish) and proficient in English; knowledge of other languages is a bonus.
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Prior customer service experience, preferably in the iGaming or online gaming field.
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Strong communication and interpersonal skills.
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A proven ability to manage multiple tasks in a fast-paced environment.
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Strong problem-solving skills with a focus on customer satisfaction.
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Familiarity with customer support software and CRM systems is advantageous.
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Willingness to relocate to Malta and embrace new cultural experiences.
Benefits
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Career growth opportunities in a renowned iGaming company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Hybrid working setup.
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Yearly salary €26.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (reviewed case by case)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!