Writes correspondence on behalf of Director and/or Managers as necessary. Assists Medical Director, Director, and Managers with special projects, using judgment for the level of discretion and confidentiality needed. If working with the Medical Staff, maintains a thorough knowledge of the contents of the Bylaws for the Medical Staff Office. Plans for and ensures the orderly occurrence of special events, preparing detailed itineraries for events such as dinner meetings, physician meetings, presentations, retreats, and receptions. Ensures salaried/exempt employees submit their time in a timely manner, processes timekeeping record changes, and maintains department call and staff schedules. Coordinates applicants for interviews, processes personnel forms, and maintains department employee files, licenses, and competencies. Other duties as assigned. Accurately maintains the calendar for assigned leadership, handling multiple calendars to ensure proper scheduling of meetings. Handles all logistics for meetings, including scheduling, distributing agendas, and taking minutes. Screens incoming visitors and telephone calls, independently handling routine calls and directing others to the appropriate areas or departments as necessary. Manages incoming and outgoing correspondence, ensuring appropriate follow-up, including drafting response correspondence and advising Director and/or Managers of important or urgent mail.Knowledge, Skills, and Abilities:
• Excellent customer service skills
• Thorough knowledge of clerical procedures and administrative office functions
• Advanced level knowledge of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Microsoft Outlook, or equivalent
• Basic knowledge of Microsoft Power Point, Microsoft Access, and Microsoft Publisher, or equivalent
• Proficient in Microsoft Office, including Outlook, Excel, PowerPoint, and Word
• Effective time management and organizational skills
• Ability to display professional interactions with all levels of internal and external customers
• Must be able to read, write, and speak conversational English
• Excellent verbal and written communication skills
• Effectively able to problem solve in complex situations
• Ability to adapt to new situations and responsibilities
• Analytical skills
• A notary public (Preferred)
• Demonstrates interpersonal skills by effectively communicating with all levels of management and outside vendors
• Strong emphasis on organizational skills and strong attention to detail
• Ability to deal with data that is of a sensitive and confidential nature
• Ability to work independently or in a team environment
• Good math skills with an ability to understand and work with spreadsheets
• Maintains the highest level of professionalism and confidentiality