Retail Supervisor - Changi Airport
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Before you apply
LocationSingapore, Singapore, Singapore
Work modeon-site
Typefull-time
SeniorityMid
DepartmentOperations
Company size15+ people
PostedAug 13, 2026 · 2mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Lead, manage and motivate a team of Retail Associates
Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System
Coach and train Retail Associates on GLOB+ system usage
Conduct daily briefings to team members before the start of shift duty
To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
Manage and improve the SOP and procedures related to inventory management
Able to multitask, while also keeping the customer happy and satisfied
Excellent customer service and communications skills
Good leadership skills to effectively oversee and manage the team
Professional and pleasant personality
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
Able to stand for extended periods of time
Able to work rotating shifts duties in Changi Airport environment
Able to work on weekends and public holidays
Skills
GLOB+
Info-Tech HRMS Time Management System
Benefits
Annual leave
Medical insurance
Hospitalization insurance
Dental insurance
Commission
Incentives
Birthday leave
Responsibilities
•
Retail supervisors develop operations plans for their teams and make sure those plans are executed.
•
Lead, manage and motivate a team of Retail Associates
•
Preparation and updating of duty roster to ensure accuracy in the Info-Tech HRMS Time Management System.
•
Coach and train Retail Associates on GLOB+ system usage
•
Conduct daily briefings to team members before the start of shift duty
•
To provide their team with constructive criticism and be able to help them develop by coaching and teaching different selling related skills
•
Lead by example and excel in customer service, merchandise knowledge, selling skills as well as cashiering
•
Manage and improve the SOP and procedures related to inventory management at the assigned stores level
•
Able to multitask, while also keeping the customer happy and satisfied
•
Excellent customer service and communications skills to meet the organisation business objectives and exceed customer’s expectations
•
Good leadership skills to effectively oversee and manage the team
•
Supervisors may work a variety of hours that may include nights, weekends, and holidays
•
Retail supervisors may also be required to attend meetings and conferences
•
Any other ad-hoc assignment or project assigned by your superior
Requirements
•
Professional and pleasant personality
•
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
•
Able to stand for extended periods of time
•
Able to work rotating shifts duties in Changi Airport environment
•
Able to work on weekends and public holidays
Benefits
•
We offer attractive salary packages that commensurate with relevant work experience
•
Annual Leave from 14 days to 18 days
•
Medical Outpatient insurance coverage
•
Group Hospitalization and Surgery insurance coverage
•
Group Dental insurance coverage
•
Performance based commission and incentives
•
Birthday Leave
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