Airport Assistant General Manager II - Food & Retail Concessions Division
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Before you apply
LocationCollege Park, GA, United States
Work modeon-site
Typefull-time
SenioritySenior
Company size10,000+ people
First seenOct 26, 2026 · 1w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Manages, plans, organizes, integrates, and directly oversees the Airport’s Concessions Program
Develops and updates a concessions master plan
Develops budgets, forecasts, and pro forma
Enhances the customer experience and implements innovative concepts and ideas
Evaluates, develops, manages all airport concessions agreements
Monitors and evaluates the concessions program’s financial and customer service performance
Develops plans to explore, generate, and drive non-aviation revenues
Keeps the Airport’s ACDBE program and small business goals at the forefront
Leads / directs the day-to-day strategic and business initiatives related to growing concessions revenue
Provides guidance and expertise for multiple functions within concessions
Allocates and manages budgeted resources
Establishes processes and procedures to maintain efficiency within assigned business units
Oversees multiple director and/or manager-level positions
Provides leadership, guidance, and coaching to team members
Inspires a collaborative culture that is high performing and delivers results
Able to work effectively with minimum supervision
Airport Assistant General Manager II, Food & Retail Concessions Division
General Description and Classification Standards
The Airport Assistant General Manager II (“AGM”) reports to the Airport Deputy General Manager of the Office of Revenue Development & Management. The AGM role will manage, plan, organize, integrate, and directly oversee the Airport’s Concessions Program for all concessions, including food & beverage, retail, advertising, passenger services, and vending at the Airport or on its property.
Responsibilities
The AGM will be responsible for developing and updating a concessions master plan, including recommendations for building the concessions program, developing budgets, forecasts, and pro forma, enhancing the customer experience, and implementing innovative concepts and ideas. Additionally, the AGM will evaluate, develop, manage all airport concessions agreements, monitor and evaluate the concessions program’s financial and customer service performance, and develop plans to explore, generate, and drive non-aviation revenues while keeping the Airport’s ACDBE program and small business goals at the forefront. This role plays a critical team role in defining and implementing strategies and initiatives to maximize non-aeronautical revenue and enhance the customer experience in accordance with Airport policies and the strategic business plan. Specifically, the AGM will assist in leading / directing the day-to-day strategic and business initiatives related to growing concessions revenue; provide guidance and expertise for multiple functions within concessions; allocate and manage budgeted resources; establish processes and procedures to maintain efficiency within assigned business units; oversee multiple director and/or manager-level positions; provide leadership, guidance, and coaching to team members; and inspire a collaborative culture that is high performing and delivers results.
This is a senior level position within the Hartsfield-Jackson leadership structure.
Supervision Received
Able to work effectively with minimum supervision. Direction received is very general and focuses more both immediate and strategically planned objectives. This is a policy-advisory level of management.