Guest Services Officer
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Before you apply
LocationKyllini, Western Greece, Greece
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentKYLLINI
Company size1,001–5,000 people
PostedSep 24, 2026 · 1mo ago
Verified live17m ago
At a glanceSummarised by Seekless from the posting.
Excellent communication and interpersonal skills
Strong customer service orientation with a friendly and welcoming attitude
Ability to multitask and prioritize tasks in a fast-paced environment
Attention to detail and problem-solving skills
Fluency in English is required
Prior experience in a guest-facing role within the hospitality industry is preferred
Additional languages, especially German or French, are a plus
Benefits
Accommodation
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About the company
Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Guest Services Officer to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece’s most stunning destinations.
Responsibilities
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Welcome guests upon arrival and provide information about hotel facilities, services, and local area attractions.
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Assist guests with check-in and check-out processes, ensuring accuracy and efficiency.
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Handle guest inquiries, requests, and complaints promptly and professionally.
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Coordinate with other hotel departments to fulfill guest requests and ensure guest satisfaction.
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Maintain a thorough knowledge of hotel services and promotions to effectively assist guests.
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Contribute to a positive team environment by working collaboratively with colleagues and other departments.
Requirements
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Prior experience in a guest-facing role within the hospitality industry is preferred.
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Excellent communication and interpersonal skills.
•
Strong customer service orientation with a friendly and welcoming attitude.
•
Ability to multitask and prioritize tasks in a fast-paced environment.
•
Attention to detail and problem-solving skills.
•
Fluency in English is required; additional languages, especially German or French, are a plus.
Benefits
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Competitive salary package and additional benefits
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Career development within Greece’s leading hospitality group
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Opportunities for internal mobility and long-term career growth
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Accommodation (if necessary) and full board
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Transportation support and/or travel expenses
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Access to training and educational programs
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A dynamic and supportive working environment
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Employee discounts across Grecotel hotels and selected partner businesses
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A people-focused culture built on teamwork, respect and excellence
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