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Own the global transaction monitoring policy and the standards governing scenario design, thresholds, tuning, model validation, documentation, and change control.
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Set the procedural standards that regional and operational teams execute against, and oversee local variations required by jurisdictional obligations without fragmenting the global program.
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Maintain the control documentation and evidence set that demonstrates the program’s design and operating effectiveness to examiners, auditors, and partner bank due diligence.
- Own Remitly’s transaction monitoring coverage methodology: the framework that maps financial crime typologies to products, geographies, channels, and rails, and establishes what constitutes adequate coverage for each.
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Maintain the coverage assessment as a living artifact, with defensible rationale for what is in scope, what is out, and why.
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Identify and quantify coverage gaps and false negative exposure, prioritize them against risk, and drive remediation to closure with accountable owners.
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Direct scenario strategy: what gets built, retired, retuned, or replaced, and on what evidence.
Signal intake and response
- Establish the intake process that captures signals from regulators, examinations, partner banks, regional compliance teams, the strategic investigations function, and industry bodies, and converts them into coverage decisions.
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Own the assessment of regulatory change for monitoring impact, and drive the resulting scenario, threshold, and procedural changes on a schedule that meets the obligation.
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Assess new products, corridors, payment rails, and partner arrangements for monitoring implications before launch, and set the coverage requirements they must meet.
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Respond to emerging typologies and industry risk intelligence with concrete changes to detection rather than acknowledgment.
Effectiveness and assurance
- Define and operate the metrics that demonstrate whether monitoring is effective, not just operating: alert quality, escalation and conversion rates, scenario yield, tuning outcomes, and reporting quality.
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Own the tuning and optimization cycle, including the analytical basis for threshold changes and the documentation that makes them defensible.
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Partner with Compliance Assurance, Internal Audit, and model risk on testing and validation, and own remediation of findings.
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Report program health, coverage posture, and material gaps to the Chief Compliance Officer, executive leadership, and board-level oversight.
- Partner with Data Science, Engineering, and Product to build and deploy detection, including where machine learning models are used, and set the governance around model use, explainability, and validation in a monitoring context.
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Work with the global operations organization to ensure scenario intent is understood and reflected in investigative outcomes, and use those outcomes as evidence in tuning.
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Work with Regional Compliance Officers to ensure the global framework satisfies local obligations and that local intelligence flows back into coverage.
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Represent the monitoring program to regulators, examiners, partner banks, and auditors.
- Lead and develop the monitoring policy, coverage methodology, scenario strategy, and oversee tuning.
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Build the standards, documentation discipline, and analytical rigor that make the program repeatable rather than dependent on individuals.