Act as the local main point of contact for any topics linked to logistics. Manages customs
documentation, trade compliance, and logistics coordination for goods moving across
international borders, ensuring shipments meet regulatory requirements. Provide for the
satisfaction of customer requirements through booking of customer outbound transportation
through the Transport Management System (TMS) for LTL shipments, as well as coordination of
deliveries with customers. Assist the Transportation Specialists in day to day operations.
KEY RESULTS AREAS / PRINCIPAL RESPONSIBILITIES:
While the position is based on a structured process, flexibility is required to handle special
customer needs within the constraints of the local market for Logistics services. The function is very
important in that it provides an opportunity to positively differentiate our company from our competitors and add utility to our products.
● Coordinates with freight forwarders, customs brokers, and carriers
● Resolves customs holds or documentation issues
● Maintains records of trade transactions for audit and compliance purpose
● Prepare and verify customs documentation for imports and exports
● Support department to achieve transportation cost and service objectives
● Maintain logistics partner rate databases & freight invoice audit
● Review / Audit invoices from carriers, railroads, and transload warehouses
● Liaison between Operations and Sales while the site manages issues (allocation,
emergencies, tracking, etc).
● Single point of contact to receive questions and seek answers to logistics questions.
● Prepare Warehouse Fuel Surcharges to be input into TMX
● Prepare and distribute weekly fuel surcharge analysis to the B&I sales team
● Update Fuel Surcharge costs in our TMX database/spreadsheet on a weekly basis
● Assist in tracking premium freight spend.
● Responsibilities for booking LTL’s.
● Responsible for coordinating inbound and outbound movements for production/operations
● Responsible for coordinating drayage movements for imported products
● Assist Customer Service & Logistics Manager on other activities as assigned