TechOps Engineer
LocationBerlin , Berlin
Work modehybrid
Typefull-time
SeniorityMid
Experience2–4 yrs
DepartmentEngineering
Company size201–500 people
PostedOct 5, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
2–4 years of experience in TechOps, DevOps, SRE, Production Engineering, or similar role
Experience with production systems in SaaS or cloud environment
Comfortable with Linux, command-line tools, logs, and monitoring
Experience with scripting or automation and automation mindset
Structured approach to troubleshooting and solving operational problems
Proactive attitude towards improving systems, processes, and tooling
Ability to work collaboratively with engineers across different teams
Willingness to learn and build deeper expertise in production systems and reliability
Familiarity with core SRE concepts (SLIs/SLOs, error budgets)
Experience with observability platforms (Grafana, Datadog, Prometheus, Sentry)
Experience with Kubernetes and GCP
Experience with APIs, integrations, CI/CD, or infrastructure automation
Skills
Linux
Grafana
Datadog
Prometheus
Sentry
Kubernetes
GCP
PostgreSQL
Terraform
Helm
Go
Python
Bash
GitHub Actions
Benefits
Annual learning budget
German language courses
30 days annual leave
Paid birthday
Moving day leave
Home office setup budget
Monthly home office allowance
Work from abroad
Mental health support
Discounted urban sports club
Pension contribution
Subsidised bvg ticket
Dog friendly office
Bike leasing
ABOUT TALON.ONE:
Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data.
Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers.
ABOUT THE TEAM & ROLE
Our SRE / Production Engineering team is responsible for keeping Talon.One reliable, scalable, and easy to operate. We work closely with engineering teams across R&D to improve how we monitor, release, troubleshoot, and run our production systems.
This is a hands-on role for someone who loves solving production-level problems, automating repetitive work, and building pragmatic tooling to make life safer and easier for the engineers around them.
ONCE YOU ARE HERE, YOU WILL:
•
Eliminate Toil: Identify manual or repetitive operational friction across R&D and build clean scripts, automation, and internal tools to solve it permanently.
•
Pioneer AI-Driven Operations: Design, build, and integrate AI agents to streamline operational workflows, ensuring proper guardrails, monitoring, and human oversight for safe execution.
•
Level Up Incident Management: Own and optimize our Incident.io workflows, automation, and integrations. Stay closely engaged with incident response and participate in post-incident reviews to identify friction and turn learnings into improvements to tooling, coordination, and processes, without taking on incident responder responsibilities.
•
Enhance Observability & System Health: Maintain and refine monitoring, alerting, and dashboards across our observability stack. You will dive into logs, metrics, and production data to investigate operational edge cases.
•
Optimize Workflows & Runbooks: Partner directly with SRE and R&D teams to identify operational pain points, turning messy procedures into clear, automated runbooks.
•
Support Core Production Systems: Collaborate with SREs on database maintenance tasks, health checks, and release/deployment workflows where production reliability is impacted.
WHAT WE NEED YOU TO BRING TO THE TABLE:
•
2–4 years of experience in TechOps, DevOps, SRE, Production Engineering, or a similar technical role
•
Experience working with production systems in a SaaS or cloud environment
•
Comfortable working with Linux, command-line tools, logs, and monitoring
•
Experience with scripting or automation and a mindset of “if we do it twice, can we automate it?”
•
A structured approach to troubleshooting and solving operational problems
•
Proactive attitude towards improving systems, processes, and tooling
•
Ability to work collaboratively with engineers across different teams
•
Willingness to learn and build deeper expertise in production systems and reliability
NICE TO HAVE
•
Familiarity with core SRE concepts, such as Service Level Indicators/Objectives (SLIs/SLOs) and error budgets.
•
Experience with observability platforms such as Grafana, Datadog, Prometheus, or Sentry
•
Experience with Kubernetes and GCP
•
Experience working with APIs, integrations, CI/CD, or infrastructure automation
OUR TECH STACK
•
Cloud & Infrastructure: Google Cloud Platform (GCP), Kubernetes, containerized workloads
•
Infrastructure as Code: Terraform / Helm
•
Observability & Incident Ops: Grafana, Datadog, Sentry, Incident.io
•
Databases: PostgreSQL
•
Automation & CI/CD: Go, Python, Bash, GitHub Actions / CI/CD tooling
WHAT’S IN IT FOR YOU:
•
120+ team of engineers, product managers and product designers in Berlin
•
Leaders with 8+ years of experience building our promotions engine
•
€1,000 annual learning budget and free German language courses to boost your skills
•
30 days of annual leave, plus extra paid days for your birthday and moving day
•
Home office setup budget, a monthly home office allowance
•
Freedom to work from abroad for up to 90 days worldwide!
•
Mental health support with nilo.health and a discounted Urban Sports Club membership
•
20% company subsidy on your pension contributions
•
Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
•
Lease your ideal bike through BusinessBike