Hardware Engineering - Sustaining
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Before you apply
Salary$100k – $150k
LocationBoston, MA
Work modehybrid
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentHardware Engineering
EquityIncluded
Company size51–200 people
First seenOct 16, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
BS/MS in Electrical Engineering or equivalent
4+ years in hardware sustaining, NPI, or manufacturing engineering for high-volume electronics
Solid grasp of schematic and PCB design review
Direct experience with contract manufacturers: DFM, yield, FATP/SMT, and production issue resolution
Structured root-cause discipline (8D/5-Why/fishbone) and follow-through to close corrective actions with suppliers
Comfortable owning ambiguous, cross-cutting problems in a distributed team
Low-power / battery-powered IoT hardware background; familiarity with cellular + GNSS + BLE devices
Hands-on with the platform silicon class: ESP32-class MCUs, cellular modems, fuel gauges and chargers, IMUs, and buck-boost regulators
Mandarin and/or China-based experience for CM coordination
Experience feeding sustaining insight back into verification and design so recurring issues get designed out
Skills
PCB
SMT
FATP
DFM
8D
5-Why
fishbone
SCAR
EOL
RMA
ECO
ESP32
GNSS
BLE
IMU
buck-boost regulator
cellular modem
Benefits
Equity
About the role
As a Hardware Engineering – Sustaining engineer, you will help keep our in-market products reliable, healthy, and continuously improving throughout their lifecycle. You’ll investigate hardware issues, identify root causes, and work cross-functionally to drive effective solution
Our ideal candidate must have:
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BS/MS in Electrical Engineering or equivalent, with 4+ years in hardware sustaining, NPI, or manufacturing engineering for high-volume electronics.
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Solid grasp of schematic and PCB design review — able to read a design, reason about a power tree, and assess a proposed change’s risk.
•
Direct experience with contract manufacturers: DFM, yield, FATP/SMT, and production issue resolution.
•
Structured root-cause discipline (8D/5-Why/fishbone) and the follow-through to close corrective actions with suppliers.
•
Comfortable owning ambiguous, cross-cutting problems in a distributed team
Strongly preferred
•
Low-power / battery-powered IoT hardware background; familiarity with cellular + GNSS + BLE devices.
•
Hands-on with the platform silicon class: ESP32-class MCUs, cellular modems, fuel gauges and chargers, IMUs, and buck-boost regulators.
•
Mandarin and/or China-based experience for CM coordination (a plus, not required).
•
Experience feeding sustaining insight back into verification and design so recurring issues get designed out.
What You’ll Do
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Field-issue root cause — own investigation of returns and field failures (e.g. crash-reset/brownout loops, registration failures, latent battery shorts); drive root-cause analysis to closure with clear confirmed-vs-inferred findings.
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ECO / revision management — manage engineering change orders, PCB respins, and component substitutions (e.g. converter/regulator swaps, fuel-gauge/charger changes); maintain revision traceability across the fleet.
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Component & supplier issues — handle EOL, second-sourcing, and vendor quality escalations; author and drive supplier 8D/SCAR corrective actions (batch defects, separator/assembly issues).
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Manufacturing support — support production issues, yield analysis, DFM feedback, and FATP/SMT line support; assist the CM shift for US-market products.
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RMA / refurb — own the RMA and refurbishment engineering path; feed field-failure patterns back into design and verification.
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Cross-pod triage — act as first responder for sustaining issues across all product lines, escalating to the owning pod only when new design work is required.
Compensation:
$100,000 - $150,000 base salary
Legal
The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
What does Tive offer?
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A chance to join what may very well turn out to be the most important company in your career.
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The autonomy and resources to build what you know how to build.
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Work with a committed global team that have each others back.
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Office-based or hybrid options. Your choice.
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Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.
About the company
At Tive, we imagine a fully-transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so what people hold near and dear arrives on time and in full.
We believe (and live!) four core values:
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Transparency First: We make everything visible so that everyone can operate better
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Always strive to make things simpler
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We are One Team, we have each other’s backs
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Relentless iteration to optimize and improve
Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.