Oracle Fusion Service Functional Consultant
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Before you apply
LocationIndia
Typefull-time
SenioritySenior
Experience6+ yrs
Company size201–500 people
PostedOct 14, 2026 · 3w ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations
Hands-on set-up of service requests, work orders, queues and SLAs
Functional design and workshop experience with business users
Excellent written and spoken English
Able to travel to Dubai regularly
Skills
Oracle Fusion Service
Oracle Service Cloud
Responsibilities
Responsibilities:
•
Run discovery and design workshops with business teams for service request and work-order processes
•
Design and configure Oracle Fusion Service: service requests, work orders, queues, assignment rules and SLAs
•
Set up the customer self-service portal (Digital Customer Service)
•
Prepare functional designs, test scripts and training material
•
Lead SIT and UAT for your area and support go-live and hypercare
Requirements
•
6+ years in enterprise applications, including Oracle Fusion Service (or Service Cloud) on 2+ full implementations
•
Hands-on set-up of service requests, work orders, queues and SLAs
•
Functional design and workshop experience with business users
•
Able to travel to Dubai regularly
•
Excellent written and spoken English