ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned.
• Supervise the HUD and SOAR program.
• Participate in interviewing and selecting candidates for employment, training employees, planning, assigning and directing work/caseloads for employees. Reviewing client charts to ensure compliance with BHO, DBHR, and TJC (The Joint Commission) requirements.
• Provide individual and group supervision to all HUD and SOAR case managers and program staff working on your site.
• Review and approve the case manager’s documentation, as appropriate.
• In partnership with the manager, ensure staff meets their weekly service hours and monthly productivity requirements.
• In collaboration with the manager, ensure staff has full caseloads and that caseloads are adequately distributed among all staff.
• Ensure client retention and treatment success.
• Ensure all staff follows the Sea Mar patient-centered model.
• Conduct weekly file reviews and implement appropriate corrective actions to ensure files meet Federal, State, County, and Sea Mar requirements. Report all findings to the Program Manager and, as appropriate, to the Sea Mar - CSNW Behavioral Health Director.
• In collaboration with the manager, ensure QI reports are completed on a timely manner.
• Maintain a positive relationship with the BHO and referral agencies.
• Promote the program to community based agencies, faith communities, social services agencies, criminal justice institutions, community health centers, schools, and any other potential referral agency.
• In collaboration with the manager, ensure clinical staff submits daily collected data and daily data entry in the regional data system. Ensure data timeliness and accuracy.
• In partnership with the Program Manager, ensure client information is protected and that all employees follow the HIPPA confidentiality requirements.
• Work in partnership with the Program Manager to ensure high quality of care for all Sea Mar patients.
• Ensure daily completion of electronic progress notes. Review and approve electronic progress notes, when necessary, in a timely fashion.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Demonstrate knowledge of the principles of growth and development over the life span.
• Able to identify and categorize each patient’s age-specific grouping of needs, such as those for infant, adolescent, or geriatric patients.
• Provide supervision of case managers as required to assure that care is provided according to the WAC, county contracts, TJC, and Sea Mar Policies and Procedures.
• Ensure system integration of care (primary care, behavioral health, dental care and overall health) for all patients.
• Participate in management meetings and staff meetings in order to coordinate effectively with other members of staff and management team, assists in making appropriate inter-agency referrals.
• Provide assessments and individual services to individuals.
• Maintain regular contact with clients, including home visits, if necessary in order to assess and evaluate the consumer’s basic needs, strengths and weaknesses.
• Consult and collaborate with other professionals/agencies on client evaluations, services plans and follow-up.
• In collaboration with manager, prepare concise, complete and timely consumer records, according to agency policy and WAC requirements.
• Assure that their clinical staff maintains updated documentation as required by WAC, County and State contracts.
• Assure that all clinical staff meets TJC standards in the delivery of clinical services.
• All other duties as assigned by the Sea Mar - CSNW Director.