Technicien Maintenance Ascenseurs H/F pour DELTA Ascenseurs à Avignon (84)
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Before you apply
LocationBouc Bel Air
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedSep 23, 2026 · 1mo ago
Verified live10h ago
At a glanceSummarised by Seekless from the posting.
Responsible for customer satisfaction through quality of service and proactive on-site communication
Accountable for maintaining excellent relationships with customers and end-users by applying the Ambassador attitude
Accountable for equipment safety and performance
Accountable for managing the site environment during service operations
Accountable for identifying site risk and communicating them to supervisor
Accountable to take immediate action on site in case of high risk identification and apply escalation procedure
Accountable for identifying unplanned service repairs and performing them with approval
Accountable for execution of service visits respecting schedule, time limits, quality standards, time allocation and processes
Responsible for effectively planning workload in conjunction with service supervisor
Responsible for precise and timely back reporting of work done according to process
Responsible for managing proximity stock and identifying spare need
Responsible for keeping service tooling, van, instruments safe and maintained
Responsible for being familiar with all aspects of lift and associated technology and attending proposed training
May be required to give training/coaching to persons nominated by supervisor
Responsibilities
Customer relationship management
• Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
• Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
• Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
• Accountable for equipment safety and performance
• Accountable for managing the site environment during service operations
• Accountable for identifying site risk, and communicate them to his supervisor
• Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
• Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them
Service operations
• Accountable for the end-users and the site safety
• Accountable for the safe working environment
• Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
• Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
• Responsible for effectively planning his workload, in conjunction with the service supervisor
• Accountable for raising sales lead to his supervisor
• Accountable for very precise and timely back reporting of the work done according to the process
• Responsible for submitting time sheets based on the execution
• Responsible for managing his proximity stock (shelving, inventory, stock transfer, etc), identifying the spare need, requesting the spare to his supervisor.
• Responsible for keeping the service tooling, van, instruments, etc safe, maintained and in good condition
• Contributes to the ongoing improvement of the products, the methods and the safety by feedback to the PCM organisation and his supervisor
Leadership / People management
• Responsible for regular update of his supervisor on all relevant information
• Responsible for being familiar with all aspects of lift and associated technology and accountable for attending the proposed training
• May be required to give training/coaching to persons nominated by the supervisor
About the company
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html