Skip to content

Configuration Manager, Enterprise Technology Operations

Read straight from Ryan's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationManila PH
Work modehybrid
Typefull-time
SenioritySenior
DepartmentEnterprise Technology Operations
Company size1,001–5,000 people
PostedOct 13, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Design, implement, and sustain enterprise Configuration Management operating model
Partner with technology, infrastructure, application, and service owners
Design and deliver education and enablement for CMDB standards
Facilitate CMDB governance forums, certification cycles, and data quality review sessions
Act as operational partner to Incident, Problem, and Change teams
Ensure CMDB data enables accurate impact assessment, root cause analysis, and change risk evaluation
Provide confidence to business and IT leaders on CMDB data reliability
Translate CMDB health, coverage, and data quality metrics into actionable insights
Skills
Ivanti
CMDB
Benefits
Flexible work environment
Mentorship
Wellness centric benefits
Why Ryan?
About the company
•
Flexible Work Environment
•
Award-Winning Culture
•
World-Class Benefits and Compensation
•
Accelerated Career Path
•
Community Outreach
•
Mentorship Opportunities
•
Wellness-Centric Benefits
About the role
The Configuration Manager, Enterprise Technology Operations is responsible for designing, implementing, and sustaining the enterprise Configuration Management operating model to ensure the CMDB is complete, accurate, and trusted across the organization. This role owns CMDB process, governance, data quality, and execution, while partnering with the Ivanti platform administration team, which retains responsibility for the underlying tool configuration and technical maintenance.
The initial emphasis of the role is on standing up the Configuration Management framework, defining standards and lifecycle controls, and establishing governance cadences. Once foundational processes and baselines are in place, the role shifts toward ongoing execution, data quality management, and continual improvement to support Incident, Problem, and Change Management.
Duties and responsibilities, as they align to Ryan’s Key Results
People:
•
Partner with technology, infrastructure, application, and service owners to define CI ownership, data responsibilities, and update expectations.
•
Design and deliver education and enablement to ensure CMDB standards and processes are understood and consistently followed.
•
Facilitate CMDB governance forums, certification cycles, and data quality review sessions.
•
Act as a trusted operational partner to Incident, Problem, and Change teams, ensuring the CMDB supports execution rather than becoming a compliance exercise.
Client:
•
Ensure CMDB data enables accurate impact assessment, root cause analysis, and change risk evaluation.
•
Provide confidence to business and IT leaders that CMDB data is reliable during major incidents and high-risk changes.
•
Translate CMDB health, coverage, and data quality metrics into clear, actionable insights for stakeholders.