Member Relations Operator
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Before you apply
LocationComporta, Portugal
Work modeon-site
Typefull-time
SeniorityEntry
Company size1,001–5,000 people
PostedMay 27, 2026 · 5mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High school diploma or equivalent
Excellent communication skills
Ability to multitask in a fast-paced environment
Comfortable using radio systems, WhatsApp, and basic computer tools
Strong organization, judgment, attention to detail, and professionalism
Calm, proactive, service-oriented
Able to work both independently and as part of a team
Experience in member services, hospitality, dispatch, or operations coordination preferred
Hospitality or customer-service training is a plus
Skills
radio systems
WhatsApp
computer tools
Benefits
Medical insurance
Meal allowance
Staff restaurant
Staff events
Staff accommodation
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About the company
Who are we?
Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.
Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.
About the role
We’re looking for a Member Relations Operator to join our team! In this role, you’ll act as the main communication point for our private golf club community—managing radio updates from internal teams and responding to member messages and calls. You’ll help keep daily operations running smoothly while delivering warm, personalized service.
What you will do?
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Manage incoming communication from internal teams via radio, and respond to member and staff WhatsApp messages professionally and promptly.
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Prioritize and coordinate requests based on urgency, member impact, and operational needs.
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Act as the club’s central communication hub, ensuring information is relayed quickly and accurately.
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Dispatch support to internal teams, escalate urgent matters, and follow established procedures.
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Log, track, and follow up on all communications to ensure timely resolution.
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Maintain a calm, service‑oriented approach during busy or time‑sensitive situations.
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Protect member privacy and always uphold confidentiality.
What are we looking for?
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High school diploma or equivalent; hospitality or customer‑service training is a plus.
•
Experience in member services, hospitality, dispatch, or operations coordination preferred.
•
Excellent communication skills and the ability to multitask in a fast‑paced environment.
•
Comfortable using radio systems, WhatsApp, and basic computer tools.
•
Strong organization, judgment, attention to detail, and professionalism.
•
Calm, proactive, service‑oriented, and able to work both independently and as part of a team.
What do we offer?
Work-Family Culture, Global Career Opportunities, Competitive Salarys, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local.
If you have what it takes and want to build a career , this is the place for you