Commercial Sales Consultant
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Before you apply
LocationIndianapolis, IN, US
Work modehybrid
Typefull-time
SeniorityMid
Company size501–1,000 people
PostedSep 10, 2026 · 1mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's Degree in Marketing, Business Administration, Engineering or related field
PC Software: MS Office (Excel, PowerPoint, Word, Teams, Outlook), Activity Tracker, Project Tracker, Internet, financial analysis spread sheets, Customer Rate Calculation Program, Enterprise systems for customer service and billing, SharePoint, Oracle, CRM
Knowledge of construction processes and schedules
Must be able to differentiate between true technological needs and other business needs when providing leads to any affiliate or subsidiary
Must have customer service skills
Must have excellent communication skills to make effective sales presentations
Must possess a valid Indiana driver's license and a safe driving record
Five years of experience in business to business/commercial sales
At least four years of experience in outside, consultative sales
Knowledge of the energy industry, new technologies and current events/activities within the energy industry (combustion and unbundling initiative)
Knowledge of business processes to provide customers with an understanding of the service and meter order installation process
Knowledge of International Fuel Code, NFPA54 Codes and Regulations to spot potential safety problems
Must have knowledge of water and sewer businesses
Must have knowledge of current and developing energy equipment trends and technologies and how they might benefit a customer
Possess knowledge of Citizens products and services to identify potential business opportunities
Must possess knowledge of energy costs and compare various pieces of equipment, equipment life expectancies, etc.
Certification as a Registered Commercial Gas Consultant from the Institute of Gas Technology
Skills
MS Office
Excel
PowerPoint
Word
Teams
Outlook
Activity Tracker
Project Tracker
Internet
financial analysis spread sheets
Customer Rate Calculation Program
Enterprise systems for customer service and billing
SharePoint
Oracle
CRM
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Pension
Tuition assistance
PTO
Holidays
Wellness program
Employee credit union
Adoption assistance
Overview
We have an exciting opportunity for a Commercial Sales Consultant to join our team!
The job’s primary purpose is to manage key relationships with the Trust’s top commercial customers, and developers, and assigned municipal customers for all Trust utility services in order to provide high levels of customer satisfaction and loyalty. Key job functions include effective communications and coordination for customer services issues and new construction projects, implementation of profitable sales initiatives that increase the Trust’s margins and income, effective management of existing customer utility contracts and execution of new service contracts.
The Commercial Sales Consultant is responsible for generating leads and managing sales activity. Developing key relationships with customer decision makers or parties that influence customer sales decisions are requirements of this position. The Commercial Sales Consultant must be able to understand complex commercial, multi-family, industrial, space conditioning, and lighting processes and have sufficient business acumen to sell executives on the merits of Trust related opportunities related to natural gas, steam, chilled water, water, and/or wastewater. This position often acts as liaison between customers and Citizens’ operations personnel. The incumbent must maintain strong relationships with current customers to retain current load/margin and increased customer satisfaction.
Benefits
Citizens Energy Group offers competitive salary and benefits including:• Health, Dental & Vision• Defined Benefit Pension Plan• 401(k) Retirement Plan with company match• Short Term Incentive Pay (STIP) Plan • Health Savings Account (HSA) with company contribution• Wellness Program• Adoption and tuition assistance• Employee Credit Union• PTO and Paid Holidays• Flexible Hybrid Work Schedule
If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career! Minimum Salary: Competitive Salary
Responsibilities
•
Manage key relationships with the Trust’s top commercial customers, developers and builders for all Trust utility services. Provide effective communications and coordination related to customer services issues and new construction projects.
•
Administer existing utility service contracts and negotiate new contracts based on customer specific needs.
•
Make sales calls on commercial account owners, executives, energy managers and end-users. Develop strong relationships with developers, engineers, architects, contractors, real estate brokers, and government representatives who influence energy decisions. The purpose is to achieve commercial customer and load growth objectives as well as to enhance subsidiary/affiliate business opportunities.
•
Manage sales activities and territory coverage to maximize sales call opportunities. Keep the customer contact database current with information, including conversations with customers, opportunities for Citizens Energy Group and affiliates or subsidiaries, and project status updates.
•
Complete administrative tasks and coordinate with sales support personnel in support of outside sales activities.
•
Training and education.
•
Perform other duties as assigned.
Qualifications
•
Bachelor’s Degree in Marketing, Business Administration, Engineering or related field required.
•
PC Software: MS Office (Excel, PowerPoint, Word, Teams, Outlook), Activity Tracker, Project Tracker, Internet, financial analysis spread sheets, Customer Rate Calculation Program, Enterprise systems for customer service and billing, SharePoint, Oracle, CRM.
•
Knowledge of construction processes and schedules.
•
Must be able to differentiate between true technological needs and other business needs when providing leads to any affiliate or subsidiary.
•
Must have customer service skills.
•
Must have excellent communication skills to make effective sales presentations.
•
Must possess a valid Indiana driver’s license and a safe driving record.
Preferred Skills/Qualifications
•
Five years of experience in business to business/commercial sales.
•
At least four years of experience in outside, consultative sales.
•
Knowledge of the energy industry, new technologies and current events/activities within the energy industry. Two areas are especially important. The first area is combustion – how all forms of energy are utilized in various types of industrial space heating and manufacturing process equipment. The second area is our unbundling initiative (Citizens Energy Select) and transportation gas – how the regulatory environment can affect the purchase of natural gas, annual energy costs and revenue streams.
•
Knowledge of business processes to provide customers with an understanding of the service and meter order installation process.
•
Knowledge of International Fuel Code, NFPA54 Codes and Regulations to spot potential safety problems that would prevent the customer’s service from being connected or allow an injury to occur.
•
Must have knowledge of water and sewer businesses.
•
Must have knowledge of current and developing energy equipment trends and technologies and how they might benefit a customer.
•
Possess knowledge of Citizens products and services to identify potential business opportunities.
•
Must possess knowledge of energy costs and compare various pieces of equipment, equipment life expectancies, etc.
•
Certification as a Registered Commercial Gas Consultant from the Institute of Gas Technology is preferred but not required.
Legal
Job Posting Deadline: Open until filled Citizens is a drug-free, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
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