• Accurately pick products from inventory locations based on order details
• Pack orders according to client-specific requirements and packaging standards
• Verify item counts, SKUs, and order accuracy before sealing and labeling
• Apply correct shipping labels and documentation to each package
Order Fulfillment & Shipping
• Ensure all assigned orders are fulfilled and staged for carrier pickup within daily deadlines
• Confirm shipments are scanned and tracked in the warehouse management system (ShipHero)
• Flag and escalate any order discrepancies, damaged goods, or missing inventory to a Team Lead
• Maintain productivity standards and meet daily order targets
• Complete assigned warehouse projects throughout the shift as directed by Team Leads or management
• Projects may include inventory counts, bin organization, relabeling, restocking, or special client tasks
• Communicate project status and completion updates to your Team Lead
• Approach project work with the same urgency and accuracy as order fulfillment
Warehouse Cleanliness & Organization
• Maintain a clean and organized work area at all times
• Remove packing materials, debris, and empty cartons from pick and pack stations throughout the shift
• Ensure aisles, staging areas, and docks remain clear and hazard-free
• Participate in end-of-shift cleanup and warehouse organization tasks
• Follow all warehouse safety procedures, policies, and guidelines
• Operate warehouse equipment (pallet jacks, hand trucks, RF scanners) safely and correctly
• Work at a steady, efficient pace to support daily throughput goals
• Communicate openly with Team Leads regarding workload, concerns, or questions
• Work collaboratively with teammates and support a positive, team-first environment
• Take ownership of issues as they arise and proactively help resolve daily workflow problems
• Accept cross-training across tasks and adapt readily to changing assignments