Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
Responsibilities
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Efficiently and accurately execute account opening and billing processes, and assist with securities transaction settlements and corporate actions.
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Process dispatches of holding statements
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Process custody account maintenance
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Perform static data maintenance and information update.
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Provide second level client services. Handle customer inquiries in an efficient manner
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Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.
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Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy
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Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
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Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc.
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Handle regular and ad hoc tasks as designed by Team Manager and Department Head
Key Accountabilities
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Accomplish the job objective and perform the principal responsibilities.
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Achieve the agreed Key Performance Indicators (KPI) annually.
Requirement
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Minimum 10 years of specialized experience in Securities Operations with focused expertise in Account opening and billing for Hong Kong and Foreign markets, including hands-on knowledge within the securities industry
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Role Structure & Career Progression
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Initial Function Assignment: Position will be primarily aligned with Account Opening & Billing operations, providing deep specialization and mastery of the processes, systems, and regulatory requirements
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.