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Unisys

Field Technician Engineer

LocationNorwich, CT, United States of America
Work modeon-site
SeniorityMid
Experience2–4 yrs
Company size10,000+ people
First seenOct 7, 2026 · 4d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have3
High School Diploma or GED required
Generally, 2-4 years' experience in area of responsibility
Great Customer Service Skills
Nice to have1
May require technical certification or Associate Degree
Eligibility1
Ability to be eligible for any required authorizations from the U.S. Government
Skills
PC
hardware
software
What success looks like in this role:
Role Summary
Installs, repairs, and provides technical maintenance for PC products and component hardware and software, primarily at customer locations. Ensures systems operate as designed, perform upgrades and maintenance as required, collaborate with technical teams, schedules services, completes administrative activities, and works directly with customers to ensure satisfaction and understanding of product functionality. Great Customer Service Skills are required.
Key Responsibilities
•
Provides the full range of field engineering support for an assigned base of large and/or complex clients.
•
Takes complete ownership of onsite service activities.
•
Performs advanced-level maintenance on all products, including lower-complexity installation activities.
•
Provides technical feedback on equipment, systems, and processes to improve service delivery.
•
Uses advanced tools and technical knowledge to resolve customer issues and conduct scheduled installations.
•
Identifies and resolves systemic issues within the team.
•
Provides technical assistance and expertise to other team members.
•
Contributes to improved client-services metrics, reporting, and documentation.
•
Monitors technical and process issues and proactively recommends service improvements to management and the team.
You will be successful in this role if you have:
High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 2-4 years’ experience in area of responsibility
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Legal
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
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