PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
· Effectively administer and openly support all Company and sales policies and guidelines
· Deliver the required sales targets
· Represent the Company in an ethical, moral and professional manner
· Train, educate, and monitor the performance goals of all sales employees
· Monitor the performance of sales consultants and take corrective action where required
· Maintain a professional approach while participating in or conducting meetings
· Acknowledge the achievements of team members
· Share the role of presenter/trainer as required
· Lead by example in both professional and personal conduct
· Adhere to industry and Company best practices
· Support marketing programs and educate sales staff on the marketing strategies
· Establish a positive team attitude towards exceeding site generated lead objectives
· Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
· Ensure the sales team maintains a positive interface with all on-site and corporate departments and actively support Developer Representative recommendations
· Develop community relations between the Company and the neighbourhood
· Utilise sales, marketing and fiscal reports to assist in managing the site on a profitable basis
· Provide a safe and healthy work environment for all employees and guests
· Stays current with required government licenses
· Ensure all employees stay current with required government licenses, work permits, etc.
· Build, develop and manage an engaged team with a Count on Me! attitude and living our core values of Integrity, Leadership, Innovation and Growth
· Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs
· Establish service quality standards based on internal customer requirements
· Identify trends/root causes and take action to ensure desired results are achieved