Front Office Manager
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Before you apply
LocationKos, Southern Aegean, Greece
Work modeon-site
Typefull-time
SenioritySenior
Experience3+ yrs
DepartmentKOS
Company size1,001–5,000 people
PostedAug 18, 2026 · 2mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Hospitality Management or related field
Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
Knowledge of hotel systems such as PMS, POS, and CRM
Excellent leadership, communication, and customer service skills
Strong organizational and problem-solving abilities
Ability to multitask in a high-pressure environment
Fluency in English
Knowledge of additional languages
Skills
PMS
POS
CRM
Benefits
Competitive salary
Career development
Internal mobility
Accommodation
Full board
Transportation support
Travel expenses
Training programs
Supportive environment
Employee discounts
START NOW. LEAD INTO 2027
About the company
Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Front Office Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece’s most stunning destinations.
Responsibilities
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Manage the daily operations of the Front Office department, ensuring exceptional guest service is delivered
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Train, coach, and develop Front Office staff to provide exceptional customer service and increase productivity
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Monitor and manage room inventory, availability, and rates to maximize revenue
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Ensure all front desk procedures are followed, including guest check-in and check-out, billing, and room assignments
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Handle guest complaints and resolve any issues to ensure guest satisfaction
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Manage the budget and expenses of the Front Office department
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Maintain a positive working relationship with other hotel departments to ensure teamwork and efficient operations
Requirements
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Bachelor’s degree in Hospitality Management or related field
•
Minimum of 3 years of experience as an Assistant Front Office Manager or Front Office Manager role in a luxury hotel environment
•
Knowledge of hotel systems such as PMS, POS, and CRM
•
Excellent leadership, communication, and customer service skills
•
Strong organizational and problem-solving abilities
•
Ability to multitask in a high-pressure environment
•
Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
•
Competitive salary package and additional benefits
•
Career development within Greece’s leading hospitality group
•
Opportunities for internal mobility and long-term career growth
•
Accommodation (if necessary) and full board
•
Transportation support and/or travel expenses
•
Access to training and educational programs
•
A dynamic and supportive working environment
•
Employee discounts across Grecotel hotels and selected partner businesses
•
A people-focused culture built on teamwork, respect and excellence
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