At a glanceSummarised by Seekless from the posting.
Must have5
Energetic Customer Support Representative
Provide courteous and professional customer support
Provide outstanding technical and customer support
Troubleshoot technical issues by actively listening to customers
Track calls and troubleshooting steps using tools such as Excel and Salesforce
Nice to have1
Engage with and learn about cutting-edge consumer technology products
Eligibility2
Open availability required for shifts ranging Monday-Friday 7am to 8pm
Not a remote position, onsite attendance required
Skills
Excel
Salesforce
Position Summary…
Join Walmart/VIZIO and take your career to the next level!
VIZIO is looking for an energetic Customer Support Representative to provide courteous and professional customer support for a world-class company in the consumer electronics industry. The position is in Dakota Dunes, South Dakota. This is an amazing opportunity to join a close knit team in a fast-paced environment. Open availability required for shifts ranging Monday-Friday 7am to 8pm. This is NOT a remote position, onsite attendance required.
What you’ll do…
In this role, you will provide outstanding technical and customer support to VIZIO/Walmart customers, ensuring a positive and professional experience with each interaction. You’ll troubleshoot technical issues by actively listening to customers and identifying solutions based on their concerns.
Your day-to-day responsibilities will include tracking calls and troubleshooting steps using tools such as Excel and Salesforce to maintain accurate and organized records. As part of your work, you’ll also have the opportunity to engage with and learn about cutting-edge consumer technology products.