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Patient Service Agent - Primary Care Call Center

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Before you apply
LocationMercy Clinic W Memorial
Also inOklahoma, US
Work modehybrid
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 26, 2026 · 1w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or Equivalent
Customer Service experience
Basic computer skills, Data Entry
Professional, courteous, and compassionate attitude
Ability to multi-task
Type 60 wpm
Must live in the state of Oklahoma
Requires ability to push, pull, and/or lift 50 lbs on a regular basis
Requires prolonged standing and walking during each shift
Requires ability to grip, reach, bend, kneel, twist, and squat
Benefits
Health insurance
Dental coverage
Vision coverage
Paid time off
Tuition reimbursement
Retirement plan
Find your calling at Mercy!
Position Details:
*This is a hybrid remote position. The person hired for this role will be required to completed at least 90 days of full-time, in-person training before remote work becomes available, and will have occasional onsite responsibilities after the training period. Must live in the state of Oklahoma.*
Requirements
Minimum Required Qualifications
Education: High School Diploma or Equivalent
Licensure:
Experience: Customer Service experience
Certification/Registration:
Other Skills and Knowledge: Basic computer skills, Data Entry
Nice to have
Preferred Qualifications
Education:
Licensure:
Experience:
Certification/Registration:
Other Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.