Service Advisor - Ford
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Before you apply
SalaryNo pay range posted
LocationChicago, IL
Work modeon-site
Typefull-time
SeniorityMid
DepartmentMurgado Ford of Chicago, Service
Company size501–1,000 people
PostedSep 1, 2026 · 2mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Sep 1, 202656% of this company's open roles have been listed for 90+ daysNo pay range listed, though Illinois requires one
At a glanceSummarised by Seekless from the posting.
Excellent communication skills with the ability to explain technical information clearly
Strong organization, attention to detail, and follow-through
Ability to multitask and stay professional in a fast-paced service environment
High school diploma or equivalent required
Valid driver's license with a clean driving record
Previous Service Advisor experience or a similar customer-facing automotive role preferred
Strong understanding of automotive repair and maintenance services
Additional automotive or customer service training is a plus
Ability to work a flexible schedule, including some weekends
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Employee discounts
Service Advisor – Murgado Ford of Chicago
Location: Chicago, IL | Job Type: Full-time | Pay: Competitive base pay plus performance-based incentives
About the company
About Murgado Ford of Chicago
About the role
Murgado Ford of Chicago, part of Murgado Automotive Group, is looking for a customer-focused Service Advisor to join our service team. In this role, you will be the main point of contact for customers during the vehicle maintenance and repair process, helping ensure a smooth, transparent, and professional service experience from drop-off to delivery.
Responsibilities
What You’ll Do
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Greet customers promptly and provide a welcoming, professional service experience.
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Listen to customer concerns, document vehicle issues, and create accurate repair orders.
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Communicate recommended maintenance and repair needs clearly to customers.
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Provide estimates, explain costs, and keep customers updated on repair status and timing.
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Coordinate with technicians to help ensure work is completed accurately and efficiently.
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Recommend additional services based on vehicle inspection findings and maintenance schedules.
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Resolve customer questions or concerns with professionalism and urgency.
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Maintain accurate customer, vehicle, warranty, and repair documentation.
Requirements
What We’re Looking For
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Previous Service Advisor experience or a similar customer-facing automotive role preferred.
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Strong understanding of automotive repair and maintenance services.
•
Excellent communication skills with the ability to explain technical information clearly.
•
Strong organization, attention to detail, and follow-through.
•
Ability to multitask and stay professional in a fast-paced service environment.
•
High school diploma or equivalent required; additional automotive or customer service training is a plus.
•
Valid driver’s license with a clean driving record.
•
Ability to work a flexible schedule, including some weekends.
Benefits
Why You’ll Love Working Here
•
Competitive compensation with performance-based incentives.
•
Health, dental, and vision insurance.
•
401(k) plan with company match.
•
Paid time off.
•
Employee discounts on vehicles, parts, and service.
•
Ongoing training and career development opportunities.
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Supportive, team-oriented dealership environment.
Apply Today
If you’re a motivated automotive service professional who enjoys helping customers and keeping the service process moving, we’d like to hear from you. Apply today to join Murgado Ford of Chicago as a Service Advisor.
Legal
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
We are an employer who participates in the E-verify program with the Department of Homeland and Security.