As the Vice President, Field Operations, you are the senior field leader responsible for driving performance, consistency, culture, and execution across all Company clubs.
This is a hands-on, in-club leadership role. You are expected to work shoulder to shoulder with General Managers, understand the rhythm of each club, coach leaders in real time, identify what is getting in the way of performance, and ensure that every club is operating with excellence.
You will own the connection between strategy and execution. You will help ensure that what is planned actually happens in the clubs, consistently, on time, and at the highest standard.
You are equal parts operator, coach, revenue driver, culture builder, and brand ambassador. You understand that strong club performance is created through daily discipline: clear expectations, thoughtful leadership, consistent follow-up, operational excellence, and a deep understanding of the guest and member experience.
This role is responsible for strengthening four-wall economics, improving membership growth and retention, supporting GMs, creating a positive and accountable culture, and ensuring every Company club delivers a consistent, elevated, and deeply human experience.
This is not a strategy-only or hands-off corporate role. You will be present in the clubs, visible to the teams, connected to members, fluent in the services, and deeply engaged in the details that shape performance.
Help every club, every GM, every team member, and every guest experience become stronger.