Find jobs
Pricing
Free Resume Checker
Blog
Sign in
Sign up
FIND JOBSPRICINGFREE RESUME CHECKERBLOGSIGN INSIGN UP
Infobip

Junior Technical Operations Engineer (Routing)

LocationAsuncion (Paraguay)
Work modehybrid
Typefull-time
SeniorityEntry
DepartmentEngineering
EquityIncluded
Company size1,001–5,000 people
PostedSep 10, 2026 · 1mo ago
Verified live5h ago
At a glanceSummarised by Seekless from the posting.
Must have8
Tech enthusiast looking to build a career in a dynamic environment
Have a wide range of IT interests
You really care about clients
You know that being supportive is a mindset
You are curious to learn how things work and improve them
You are not afraid to dig deeper and use your analytic approach to solve technical problems
You are eager to progressively solve more complex problems
You speak fluently to clients, partners, colleagues and engineering teams alike, in English
Skills
querying languages
programming logic
computer networks
Benefits
Financial rewards
Recognition
Flexible work arrangements
Esop
Stock options
Work life balance
Well being
Career mobility
Professional development
International mobility
About the company
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you’re looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
About the role
The main purpose of our team is to assure the highest possible route quality for our clients worldwide through route ownership, while increasing company’s profitability. Directly, assure a lower number of complaints from our clients (especially top ones) and less actions for all other internal teams connected with route setup. This is daily Routing Engineer job. It is our responsibility to analyze and monitor quality markers (DR, CR, delays…) on the level of providers, networks, routes, clients. We handle spam complaints from suppliers, whitelisting / blacklisting on requests from account managers and notifying relevant parties. Our team is also responsible for analyzing the usage of Infobip features related to routing, with the assistance of our Dev teams, so their usage and efficiency would be further expanded.As you can read, there are not many dull days within Routing team.
Responsibilities:
•
Problems are quickly resolved in a highly professional manner, in varying critical and non-critical situations.
•
Platform KPIs are closely monitored to ensure that issues are resolved and internal resources are available.
•
You proactively suggest new implementation of monitoring systems and rules to prevent downtime and performance issues.
•
You provide continuous feedback to our internal teams of engineers to improve our products based on the needs of our clients.
Qualifications
•
A tech enthusiast looking to build a career in a dynamic environment.
•
Have a wide range of IT interests (e.g. knowledge of querying languages, programming logic and computer networks).
•
You really care about clients, looking to provide the best possible experience.
•
You know that being supportive is a mindset; it’s in your true nature to be equally supportive to both your clients and your colleagues.
•
You are curious to learn how things work and what you can do to improve them.
•
You are not afraid to dig deeper and use your analytic approach to solve technical problems.
•
You are eager to progressively solve more complex problems.
•
You speak fluently to clients, partners, colleagues and engineering teams alike, in English.
Benefits
Why you’ll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one’s identity.
Hiring process
Read more about our hiring process.
More roles at Infobip
Business Unit Commercial ManagerProduct Success ManagerCommercial Business Analyst Senior SpecialistProduct Manager (Email)Business Development Chapter Lead
Seekless
Seek less: one search across companies' own career pages, instead of a dozen job boards.
Product
Find jobsCompaniesPricingFree Resume Checker
Company
AboutBlog
Legal
PrivacyTermsCookies
© 2026 SEEKLESS. ALL RIGHTS RESERVED.BUILT WITH CARE