Intercompany Outbound Analyst (Spanish Speaker)
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Before you apply
LocationPH, Taguig
Work modeon-site
SeniorityMid
Experience2+ yrs
Company size10,000+ people
PostedOct 20, 2026 · 2w ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
Manages intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems
Work directly with source of supply locations to ensure timely export of international orders
Understands and supports export rules and regulations
Manage inquiries/communication from/to 3M international subsidiaries
Ensure timely completion of Customer Feedback Resolution complaints
Identify opportunities and implement solutions to improve customer satisfaction and/or processes
Actively participates in relevant corporate programs/initiatives
Provide back-up support to other Intercompany team members
Support Intercompany, Plant & Country ERP deployments
Review and maintain documentations, SOPs and job aids
Good time management in daily operations
Basic understanding of ICO model
Bachelor level university college degree or higher
Team Player
Flexible in taking ad-hoc assignments as needed
+2 years of experience in Customer Service
SAP Experience
Skilled in using Microsoft Office applications, advanced knowledge in Excel is a plus
Self-motivated, fast learner, willing-to-learn and works with minimal supervision
Must have high client service, quality oriented and continuous improvement mindset
Work well with teams – esp. virtual and cross-functional
Can communicate at all levels of the organization
Resourceful, can work well with ambiguity
Must be able to multi-task and urgency prioritize
Must be fluent with Spanish language (oral & written)
Experience in international transacting
Experience in global transportation
Experience within multiple supply chain roles
Experience working on cross-functional and international teams
Lean Six Sigma Certification
Project Management Certification
Lotus Notes Experience
Amenable to graveyard shift
Skills
SAP
Salesforce
Microsoft Office
Excel
Lotus Notes
BPCS
About the company
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Job Description:
Major Duties and Responsibilities:
• Manages intercompany orders utilizing Corporate ERP (SAP) and/or Legacy Systems COMS (Corporate Order Management System), IOMS (International Order Management System), Salesforce, BPCS, Lotus Notes databases and etc. where applicable.
• Work directly with source of supply locations, BG/division supply chain, functional work streams and/or 3PL freight forwarders to ensure the timely export of international orders.
• Understands and supports the export rules and regulations to comply with source country and international Export Regulatory policies and procedures for international shipments.
• Manage inquires/communication from/to 3M international subsidiaries regarding product availability, order status, expedites, etc. Follow up on escalations, delays and transportation issues.
• Ensure timely completion of Customer Feedback Resolution complaints for assigned countries.
• Identify opportunities and implement solution to improve customer satisfaction and/or processes.
• Actively participates in relevant corporate programs/initiatives, complies with professional and corporate policies and procedures such as Compliance, Global Financial Standard, and acts in a manner consistent with 3M’s values and ethical standards.
• Provide back-up support to other Intercompany team members as required.
• Support Intercompany, Plant & Country ERP deployments as required.
• Review and maintain documentations, SOPs and job aids as required.
• Good time management in daily operations
• Basic understanding of ICO model
Qualifications:
• Bachelor level university college degree or higher.
• Team Player.
• Flexible in taking ad-hoc assignments as needed (i.e., work transitions/migrations, SAP and/or other connected application (CAP) deployment activities, lead continuous improvement projects, etc.)
• +2 years of experience in Customer Service
• SAP Experience
• Skilled in using Microsoft Office applications, advanced knowledge in Excel (i.e., formulas, macros) is a plus.
• Self-motivated, fast learner, willing-to-learn and works with minimal supervision.
• Must have high client service, quality oriented and continuous improvement mindset. Lean Six Sigma trained/certified is a plus.
• Work well with teams – esp. virtual and cross-functional.
• Can communicate at all levels of the organization.
• Resourceful, can work well with ambiguity.
• Must be able to multi-task and urgency prioritize
• Amenable to graveyard shift
• Must be fluent with Spanish language (oral & written)
Additional qualifications that could help you succeed even further in this role include:
• Experience in international transacting
• Experience in global transportation
• Experience within multiple supply chain roles (demand, supply, production planning, distribution/transportation)
• Experience working on cross-functional and international teams
• Lean Six Sigma Certification
• Project Management Certification
• Lotus Notes Experience
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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