In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of interactions.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Want to know more? Read this article on our Engineering career path.
Python/Flask, Typescript, React, React Native on the coding side. AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. We deploy daily and believe in distributed ownership - you build it, you own it.
🤖 The Infra Crew - within the Tech Foundations area
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Tech Foundations - enables product crews and creates the environment to thrive, combining world-class infrastructure, intuitive developer experience, exquisite operational excellence, and built-in security to make shipping exceptional products effortless.
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Infra - is one of its crews. Its mission: operate and evolve the foundations Alan runs on (multi-cloud infrastructure, data platforms, observability, and the operational practices around them) so that product crews ship safely and quickly, members never feel the platform underneath, and the business can expand to new countries without re-inventing how we run.
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Cloud foundations & multi-cloud architecture: own and evolve Alan’s cloud footprint, Infrastructure-as-Code stack (Terraform, Terramate), and the architectural decisions enabling international expansion.
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Data & application platforms: operate and evolve the foundations product crews build on: PostgreSQL/Aurora, our events pipeline, async workloads, and database migration tooling, without leaking complexity into product code.
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Reliability, observability & on-call: own Alan’s platform uptime and latency SLOs end-to-end. Evolve our observability stack (Datadog), the incident response process (Incident.io), and the shared on-call rotation across the area to keep it sustainable as we scale.
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Governance & compliance enablement and FinOps: own the cross-cutting concerns no single domain holds, infrastructure cost (FinOps), IAM posture, backup and disaster recovery, exit strategy, with automation and reporting that scales beyond the crew.
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AI-augmented infrastructure operations: make AI assistants a first-class citizen for incident investigation, runbook execution, and toil reduction, so engineers spend their time on high-leverage work.
In 2026, we’re growing the team significantly to step up impact across four bets:
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Multi-cloud expansion: revisit our cloud strategy as we go international, and launch new geographies.
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Decoupling for scale: evolve service architecture to carry Alan 2.0 from 1M members today to 10M.
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Operational excellence: raise the quality bar end-to-end by overhauling observability, on-call, and cost management practices.
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AI-augmented infra ops: make AI assistants a first-class part of investigation, troubleshooting, and toil reduction, so engineers spend time where leverage is highest.