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NOC Analyst

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Before you apply
LocationChennai, Tamil Nadu, India
Typefull-time
SeniorityEntry
Experience1–3 yrs
DepartmentNetwork Operations Center
Company size501–1,000 people
PostedSep 9, 2026 · 1mo ago
Verified live21h ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field
1–3 years of experience in a NOC, Infrastructure Operations, Managed Services, or IT Operations environment
Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, routing, and switching
Experience monitoring Windows and Linux server environments
Hands-on experience with monitoring tools such as SolarWinds/PRTG/LogicMonitor
Familiarity with virtualization technologies such as VMware and Hyper-V
Understanding of cloud platforms including Microsoft Azure and AWS
Experience with ITSM tools such as ServiceNow, ConnectWise, or Jira
Willingness to work in a 24/7 environment
Skills
TCP/IP
DNS
DHCP
VPN
routing
switching
Windows
Linux
SolarWinds
PRTG
LogicMonitor
VMware
Hyper-V
Microsoft Azure
AWS
ServiceNow
ConnectWise
Jira
Overview:
We are seeking a highly motivated NOC Analyst to join our Network Operations Center team. This role focuses on proactively monitoring, analyzing, and running routine health checks. The ideal candidate will identify potential issues before they impact business operations, perform trend analysis, and collaborate with technical teams to drive preventive actions.
Roles & responsibility:
•
Proactively monitor network, server, cloud, and infrastructure health using monitoring tools.
•
Identify potential issues, performance degradation, and capacity risks before they impact services.
•
Analyze alerts, trends, and recurring incidents to recommend preventive actions.
•
Perform initial troubleshooting and coordinate with technical teams for issue resolution.
•
Escalate critical incidents and support major outage management activities.
•
Monitor service availability and ensure adherence to operational SLAs.
•
Generate health, performance, and capacity reports for stakeholders.
•
Optimize monitoring thresholds, alerting mechanisms, and operational processes.
•
Collaborate with Infrastructure, Network, Cloud, Security, and Service Desk teams.
•
Maintain accurate documentation, operational procedures, and incident records.
•
Support continuous improvement initiatives to enhance system reliability and performance.
Qualifications
•
Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field.
•
1–3 years of experience in a NOC, Infrastructure Operations, Managed Services, or IT Operations environment.
•
Strong understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPN, routing, and switching.
•
Experience monitoring Windows and Linux server environments.
•
Hands-on experience with monitoring tools such as: SolarWinds/PRTG/LogicMonitor
•
Familiarity with virtualization technologies such as VMware and Hyper-V.
•
Understanding of cloud platforms including Microsoft Azure and AWS.
•
Experience with ITSM tools such as ServiceNow, ConnectWise, or Jira.
•
Willingness to work in a 24/7 environment