Murex Production Support

LocationHyderabad, Telangana, India

DepartmentJonali

Company size1,001–5,000 people

PostedApr 30, 2026 · 5mo ago

Verified live15h ago

Responsibilities

• Monitor daily production activities and ensure system stability

• Handle incident management, root cause analysis, and issue resolution

• Support batch processing, end-of-day (EOD), and start-of-day (SOD) cycles

• Coordinate with business and technical teams for critical issue handling

• Maintain SLAs by prioritizing and resolving tickets efficiently

• Implement preventive measures to reduce recurring production issues

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