CPI Security is looking for a Residential Installation Technician based in Raleigh, NC who will install our state-of-the-art home security solutions to residential and commercial customers. This individual will assess the customer’s need and sell additional products and services. This is a fantastic opportunity to earn a great performance-based income, while providing a valuable service to our customers.
What You’ll Do:
•
Servicing residential security systems accurately and efficiently
•
Meeting or exceeding performance goals on a consistent basis
•
Performing walkthrough of home to determine the optimal system configuration, and to identify up-selling opportunities
•
Keeping the customer informed at all times of what the service process will entail, whether walls will need to be drilled in order to run wiring, etc.
•
Connecting in-home system up to our central monitoring system, activating system and performing customer demonstration
•
Maintaining good administrative responsibility by submitting billing and payroll paperwork in a timely and accurate manner
•
Ensuring the highest level of safety and responsibility in order to avoid injury, property damage or loss of unused materials
•
Providing exceptional customer service at all times
•
Consulting with management on any issues or concerns
•
Cleaning up work area thoroughly
•
Maintaining all company equipment, including truck, tools, inventory, etc.
•
Maintaining a professional appearance and demeanor at all times
What We’re Looking For:
•
High School diploma or equivalent; electronics/electrical/HVAC/technical training at trade school or community college, a plus
•
Good sales skills, particularly with strong up-selling and closing abilities
•
Mechanical aptitude
•
Strong customer service skills
•
Commitment to safety
•
Ability to work effectively both on an individual basis and as part of a team
•
Professional appearance and demeanor
•
High energy, fun and positive attitude
•
Schedule flexibility and the ability to work weekends
•
Thorough understanding of alarm systems (user interaction, troubleshooting, etc.) a plus
•
Alarm, cable installation, or telecom experience, a plus
What’s In It For You!
•
$60,000 annual average earnings (hourly paid training and 100% uncapped commission)
•
PLUS career mobility. This is more than a job!
•
Off every other weekend!
•
Company fuel card, company equipment provided (i.e. iphone, ipad)…BE IN CONTROL OF YOUR INCOME!
•
Comprehensive and on-going paid training when you start. WE INVEST IN YOU!
•
Engaging and fun company culture that’s made up of diverse people.
•
Volunteer and community engagement opportunities. CPI partners with organizations that share our mission to save and improve lives, particularly focusing on underserved communities.
•
Great medical, dental, vision, short- & long-term disability and life insurance options.
•
Company paid holidays, floating holiday and paid time off (PTO).
•
401(k) plan with competitive company match.
•
Eligible for free monitored security system after 90 days
•
Education assistance – we encourage & support our employees who want to improve their skills and further their education for advancement.