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Cushman & Wakefield

Executive - Front Office

LocationPWC-Pune
Work modeon-site
Typefull-time
Company size10,000+ people
First seen4d ago
Last seen4d ago
Job Title
Executive - Front Office
Job Description Summary
Job Description
Key Responsibilities:
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Front Desk & Visitor Management
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Greet and welcome visitors, guests, and clients in a professional and courteous manner
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Manage visitor entries, ID issuance, and access control as per site security protocols
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Coordinate with security for visitor movement and approvals
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Handle incoming and outgoing courier, parcels, and mail
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Communication & Coordination
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Attend and direct incoming calls to the concerned departments
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Maintain communication with internal teams, vendors, and facility staff
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Respond to general inquiries and escalate issues when required
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Helpdesk & Administrative Support
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Log service requests and complaints in the helpdesk system (if applicable)
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Coordinate with housekeeping, security, and engineering teams for issue resolution
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Maintain front office records, registers, and reports
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Assist in meeting room bookings, guest seating, and administrative arrangements
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Client & Employee Support
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Support onboarding of new employees and managing guest visits
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Ensure smooth coordination during client visits, audits, and reviews
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Maintain high service standards and professionalism at all times
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Compliance & Hygiene
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Ensure reception and front office area is well maintained, clean, and presentable
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Adhere to company policies, safety norms, and confidentiality standards
Requirements
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Educational Qualification
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Graduate / 12th Pass (Graduate preferred)
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Experience
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1–3 years of experience in a front office, reception, or customer service role
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Experience in corporate offices, IT parks, or facility management setups preferred
Nice to have
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Required Skills & Competencies
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Good communication skills (English, Hindi & local language preferred)
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Pleasant personality with customer‑focused attitude
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Basic computer knowledge (MS Outlook, Excel, Word)
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Ability to multitask and handle work pressure
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Professional appearance and telephone etiquette
INCO: “Cushman & Wakefield”
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