Accountabilities & Responsibilities:
• Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Drives revenue and future growth pipeline of assigned accounts; identifies and acquires new opportunities while growing and preserving business within existing accounts.
• Implements a value-based selling process to increase commercial success while maximizing price and profitability.
• Develops and implements account and territory plan(s) in alignment with broader account and product category strategies; collaborates with other Account Managers to ensure cohesive customer approaches and coverage.
• Accountable for meeting/exceeding sales goals for defined territory, including revenue growth, identifying and prioritizing opportunities, securing resources, executing sales strategies and pull-through tactics to meet planned and company objectives.
• Responsible for identifying, engaging and maintaining relationships with key influencers/decision makers through active customer involvement. Primary call points are Customer Directors and Managers.
• Keeps informed on new products, services, and other general information of interest to customers, through successful completion of Sales Training, shop floor experience, local training, and self-study.
• Stays informed of customer business opportunities, account changes, current conditions, future prospects, active measurements, and competitive landscape to protect and grow revenue.
• Works closely with Customer Success Team to define and track customer key performance indicators (KPIs) and helps to ensure service levels for assigned accounts are met.
• Works closely with Applications Engineering Team to support commercial opportunities and/or resolve customer design, technical or engineering challenges timely.
• Provides input and adheres to critical commercial processes to enhance effectiveness and efficiency, metrics & KPIs, and business review cadence within commercial team.
• Performs account business reviews with Integer’s leadership team.
• Continually develops knowledge related to company strategy and capability, including customer and industry trends.
• Responsible for maintaining expenses within budget.
• Responsible for generating required reporting.
• Performs other duties as required.