Nordic Speaking - Customer Service iGaming in Malta - Relocation Included
Salary€26k – €26k
LocationBerlin, Berlin, Germany
Work modehybrid
Typefull-time
DepartmentNoah
Company size1,001–5,000 people
First seen1w ago
Last seen2d ago
About the role
Next Job Abroad is thrilled to announce an exciting opportunity for a Nordic Speaking Customer Service Representative within the vibrant iGaming industry located in sunny Malta. In this role, you will be the primary point of contact for our Nordic-speaking players, providing them with exceptional support and ensuring their gaming experience is enjoyable and seamless. If you are passionate about customer service and eager to work in a dynamic environment, this position is perfect for you. With a full relocation package included, your adventure in Malta awaits!
Responsibilities
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Deliver high-quality customer service to Nordic-speaking clients via chat, email, and phone.
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Address customer inquiries and issues related to gaming accounts, promotions, and technical problems.
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Resolve issues promptly to maintain customer satisfaction and loyalty.
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Accurately document customer interactions in our CRM system.
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Collaborate with team members and other departments to enhance the customer experience.
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Keep up-to-date with gaming products and industry developments.
Requirements
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Fluency in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and proficiency in English; additional languages are a plus.
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Previous experience in customer service, particularly in the iGaming sector, is preferred.
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Excellent communication skills, both verbal and written.
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Able to work effectively in a fast-paced and dynamic environment.
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Strong problem-solving abilities with a focus on customer satisfaction.
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Familiarity with customer support tools and CRM systems is an advantage.
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Willingness to relocate to Malta and adapt to a new cultural experience.
Benefits
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Career growth opportunities in a renowned iGaming company.
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International & diverse work environment.
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Competitive performance bonuses.
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Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
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Hybrid working setup.
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Yearly salary €26.000 excluding bonuses.
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Health care benefits and numerous other discounts.
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Fully paid training by certified instructors.
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State of the art premises, providing a great working environment with relaxing break areas.
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Special events as well as community & social responsibility initiatives.
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Work for a **Great Place to Work-**Certified Company.
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Relocation package (reviewed case by case)
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This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!