Service Engineer
LocationKaohsiung City
Work modehybrid
Typefull-time
SeniorityMid
Experience3+ yrs
Company size10,000+ people
PostedMay 15, 2026 · 5mo ago
Verified live18h ago
At a glanceSummarised by Seekless from the posting.
College or above degree in industry technology relevant
3+ years of relevant field service working experience, focus on installing, troubleshooting industrial electronics, machines or X-ray systems
Experience in the field of remote services and practical implementation of the required remote tools
Proven ability to work with high flexibility and adaptability to changing priorities
Be able to function independently, be self-motivated and yet be part of a team
Creativity, organization and proven team player
Affinity towards digital technologies
Good command of written and spoken English
Experience in computer knowledge with hardware, software and operating system
Willingness to travel domestic to support national service projects
Demonstrate customer service skills and knowledge with a high level of passion and dedication utilizing mechanical and electronic aptitude
Solution orientation with ability to work independently in a high pressure, fast paced and innovative environment
Major in mechanical, electrical or electronic engineering
Previous Coordinate Measuring Machine/ X-ray system installation and troubleshooting experience
Skills
hardware
software
operating systems
remote tools
About the role
Position Summary:
• Responsible for installation, maintenance and repair for ZEISS IQS products to meet the requirements from our customers
• Demonstrate customer service skills and knowledge with a high level of passion and dedication utilizing mechanical and electronic aptitude
• Solution orientation with ability to work independently in a high pressure, fast paced and innovative environment
• Provide timely response to all requests from both internal and external customers
Responsibilities
Main tasks:
• Work and perform in compliance with company’s regulation and request
• Provide customer service in fields such as installation, maintenance activities and repairs on site as well as remote
• Develop and maintain relationships with customers to achieve the highest possible levels of customer satisfaction
• Provide documents for activities performed utilizing the required format, such as service report, calibration report, etc.
• Perform necessary administrative paperwork in complete and accurate manner
• Perform other related duties and responsibilities as assigned
Requirements
Education:
• College or above degree in industry technology relevant. Major in mechanical, electrical or electronic engineering is preferred.
Experience:
• 3+ years of relevant field service working experience, focus on installing, troubleshooting industrial electronics, machines or X-ray systems
• Previous Coordinate Measuring Machine/ X-ray system installation and troubleshooting experience is preferred however not required
• Experience in the field of remote services and practical implementation of the required remote tools
Other skills:
• Proven ability to work with high flexibility and adaptability to changing priorities
• Be able to function independently, be self-motivated and yet be part of a team
• Creativity, organization and proven team player
• Affinity towards digital technologies
• Good command of written and spoken English
• Experience in computer knowledge with hardware, software and operating system
• Willingness to travel domestic to support national service projects
Your ZEISS Recruiting Team