Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: Occasional travel may be required
Exemption Classification: Exempt
Internal Relationships: Human Resources employees, unit employees
External Relationships: Vendors and employee candidates
Work Environment / Requirements of the Job: Normal office environment
Budget / Revenue Responsibility: (Local Currency)
Direct Line Manager (Title): Dir, HR
Dotted Line Manager (Title, if applicable): n/a
Number of Direct Reports: n/a
Number of Dotted Line Reports: n/a
Estimated Total Size of Team: 2
gategroup Competencies Required to be Successful in the Job:
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Thinking – Information Search and analysis & problem resolution skills
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Engaging – Understanding others, Team Leadership and Developing People
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Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
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Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:
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We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
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We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
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Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
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We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
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We care about what we do, and we understand the impact we have on others and the planet.
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We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
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Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
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We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.