Swahili Speaking Digital Trust and Safety Analyst in Athens Greece
LocationFrance
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedSep 1, 2026 · 1mo ago
Verified live15h ago
At a glanceSummarised by Seekless from the posting.
Must have6
Fluency in Swahili (spoken and written)
Good command of English (minimum B2 level)
Excellent communication and interpersonal skills
Strong problem-solving abilities and a customer-focused mindset
Comfortable working with computers and multiple software applications
Ability to work independently as well as part of an international team
Nice to have1
Previous experience in customer service, call centers, or customer support is an advantage but not required
Eligibility2
Willingness to relocate to Greece if currently living abroad
EU citizenship or a valid work permit for Greece
Skills
Microsoft Office
CRM Software
Benefits
Health insurance
Paid training
Career development
Employee referral bonuses
About the role
Mercier Consultancy is currently offering an exciting opportunity for a Swahili and English Speaking Customer Support Specialist based in Greece. This role is perfect for Arabic-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service.
Requirements
•
Fluency in Swahili (spoken and written).
•
Good command of English (minimum B2 level).
•
Excellent communication and interpersonal skills.
•
Strong problem-solving abilities and a customer-focused mindset.
•
Comfortable working with computers and multiple software applications.
•
Ability to work independently as well as part of an international team.
•
Previous experience in customer service, call centers, or customer support is an advantage but not required.
•
Willingness to relocate to Greece if currently living abroad.
•
EU citizenship or a valid work permit for Greece
Benefits
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
We care about our employees’ well-being, invest in their future growth, and encourage fun and team-building initiatives!