Cluster Manager , Quick Commerce
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Before you apply
LocationAhmedabad, Gujarat, IND
Work modeon-site
Typefull-time
SeniorityMid
Experience1+ yrs
DepartmentFulfillment & Operations Management
Company size10,000+ people
PostedNov 2, 2026 · 1d ago
Verified live14h ago
At a glanceSummarised by Seekless from the posting.
1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
1+ years of performance metrics, process improvement or lean techniques experience
About the role
The cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives
Responsibilities
Key job responsibilities
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Ensure a safe work environment
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Lead and supervise 3P run Micro Fulfillment Centers.
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Responsible for the overall Quality, Productivity and dark store performance
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Appraise performance; resolve problems; and address staffing needs
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Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives.
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Ensuring Building heath and inventory metrics with best in class quality metrics
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Collaborate with stakeholders. Taking up cross functionally the adoption of best practices.
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Proactively identify and lead process improvement initiatives
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Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required.
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Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams.
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Ensure best practices in people management and accountable for compliance, Connections and scorecards.
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Manage People and team development
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Create leaders and talent pipeline. Good stake holder management and project management skills
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Do cross functional and cross mile interfacing and take up for the best practices and initiatives
Basic qualifications
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1+ years of employee and performance management experience
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Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Preferred qualifications
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1+ years of performance metrics, process improvement or lean techniques experience
Legal
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