• Lead a team of information technology professionals through performance management, annual reviews, career coaching, personal development plans, and promoting a people first culture.
• Ensure compliance with IT and business policies and audit requirements including and
coordinating measuring, and reporting on the technical aspect of IT management.
• Deepen understanding of core business domains across advanced digital solutions, digital manufacturing, ecommerce, and ERP through policy change, emerging trends, and economic impacts to better position strategic planning
• Coach managers and senior staff in technical, financial, and business impact forecasting to ensure process continuity
• Partner with business and technology leaders to develop 1-year strategy roadmap, define
performance metrics, milestones, and outcomes across business optimization results
• Partner with business leaders to understand the organizational direction, vision, and outcomes sought to better position technical solution design
• Responsible for establishing financial management best practices through annual plans, budgets, assessing ongoing spend, ROI, and proposing and implementing changes to better the results and agility of the organization
• Analyze process, technology, results, and vendors to continually find areas for improvement and enhance the customer experiences
• Ability to interact with company personnel, build strong relationships at all levels and across all business units and organizations, and understand business imperatives.
• Excellent verbal, written, and interpersonal communication skills, including ability to communicate effectively with the IT organizations, management, and business personnel.
• Develop departmental best practices, policies and procedures across IT operations, project approach, architecture and management with overall global IT targets and approach
• Overseeing technology operations and evaluating them accordingly to established goals and strategic roadmaps
• Function as an agent for change in the process optimization and strategic planning for technology and business innovation
• Serve as channel between upper management and front-line workers to communicate change impact, risk mitigation, and business objectives
• Other duties as assigned.
• Regular attendance is required.