Find jobs
Pricing
Sign in
FIND JOBS
PRICING
SIGN IN
SIGN UP
← Back
Cross Border Talents
Italian Customer Technical Advisor | Athens - GRE4
Save
Tailor resume
Apply
Location
Athens, Attica, Greece
Work mode
on-site
Type
full-time
Department
BPO_GRE4
Company size
1,001–5,000 people
First seen
1w ago
Last seen
1d ago
About the company
Cross Border Talents is looking for Italian Speakers to work in Athens, Greece.
Are you interested in moving abroad?
Your Role as a Customer Technical Advisor:
Responsibilities
•
Respond and record consumer inquiries/questions raised through free phone lines for customers;
•
Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
•
Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
•
Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
•
Troubleshoot through the use of open questions, support documents, and system training;
•
Offer recommendations to common problems or frequently asked questions.
Requirements
Requirements for the Customer Technical Advisor:
•
High School Diploma or Higher;
•
Native/Fluent Italian;
•
Good level of English, C1;
•
Writing speed: 20 words per minute;
•
Active Listening;
•
Good Problem Solving Skills;
•
Strong troubleshooting Skills.
Benefits
Cross Border Talent’s Offer:
•
Renewable contract of 12 months;
•
Health Coverage and Private Health Care;
•
Attractive Salary with performance bonus;
•
Working hours: 40h per week = is 8 hours per day / 5 days a week;
•
Greek lessons.
More roles at Cross Border Talents
Credit Recovery Manager
Video Content Analyst with Finnish - LIS2
Video Content Analyst with Hebrew
Video Content Analyst with French
Video Content Analyst with French - LIS2
Seekless
Product
Find jobs
Companies
Pricing
Legal
Privacy
Terms
Cookies
© 2026 SEEKLESS, INC. ALL RIGHTS RESERVED.
BUILT WITH CARE