Logistics Support Specialist III
LocationMexico, Monterrey, NL 64640
Work modeon-site
Typefull-time
SeniorityMid
DepartmentBrokerage
Company size1,001–5,000 people
PostedAug 25, 2026 · 1mo ago
Verified live22h ago
At a glanceSummarised by Seekless from the posting.
Experience in Customer Service, Logistics, Transportation, Supply Chain, or Operations
Strong communication and customer service skills
Proactive, solution-oriented, and comfortable making decisions under pressure
Strong organizational and follow-up skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work effectively in a plant environment
SAP knowledge
Strong interpersonal and conflict-management skills
Experience in a customer-facing logistics or transportation role
Experience working in a manufacturing or automotive plant
Experience coordinating carriers or transportation providers
Familiarity with TMS, load boards, or transportation tracking platforms
Experience with import/export logistics processes
Strong relationship-building skills and an extroverted, approachable personality
Skills
SAP
TMS
Schedule: Full Time
Job Type: On site
Salary Type: Salary
Req #: 3207
About the role
About the Role
The CSS III will be the on-site (Garcia NL) point of contact between the customer, plant operations, CSS, carriers, and internal teams. The role focuses on ensuring smooth transportation execution, providing proactive customer service, anticipating risks, and resolving operational issues in real time.
What the Candidate Will Do
Responsibilities
•
Monitor daily transportation and shipment execution at the plant.
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Coordinate with customers, carriers, CSS, and internal teams.
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Proactively identify and resolve operational issues and conflicts.
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Manage appointments, truck arrivals, documentation, and plant requirements.
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Provide clear and timely visibility on shipment status, risks, and corrective actions.
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Take ownership of incidents through resolution and support continuous improvement.
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Maintain strong customer relationships and ensure high service levels.
Requirements
Basic Qualifications
•
Experience in Customer Service, Logistics, Transportation, Supply Chain, or Operations.
•
Strong communication and customer service skills.
•
Proactive, solution-oriented, and comfortable making decisions under pressure.
•
Strong organizational and follow-up skills.
•
Ability to manage multiple priorities in a fast-paced environment.
•
Ability to work effectively in a plant environment.
•
SAP knowledge.
•
Strong interpersonal and conflict-management skills.
Nice to have
Preferred Qualifications
•
Experience in a customer-facing logistics or transportation role.
•
Experience working in a manufacturing or automotive plant.
•
Experience coordinating carriers or transportation providers.
•
Familiarity with TMS, load boards, or transportation tracking platforms.
•
Experience with import/export logistics processes.
•
Strong relationship-building skills and an extroverted, approachable personality.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Legal
Candidate Privacy Notice
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.